Patient Service Representative

Full-Time Patient Service Representative

Schedule: Monday-Friday 8am-5pm

Location: American Health Imaging of Summerville until the NEW West Ashley Center opens (scheduled December 2026)

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in the Charleston area to work in our Summerville location until the new West Ashley center opens, which is scheduled to be December 2026. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust Benefits include

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program
• Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

The American Health philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.