Patient Services Representative Senior

Pay Range: Targeted salary up to $18.31 per hour, based on experience.


Benefits Eligible: Yes


Work Schedule: Monday - Friday, Standard/Fixed Schedule


Travel: Not required


Position Introduction:


The OU College of Dentistry is seeking a highly organized and customer service-focused Senior Patient Services Representative. This role supports the efficient operation of the Implantology Clinic by coordinating patient scheduling, managing administrative functions, and ensuring a high standard of service in all patient interactions. The selected candidate will serve as a primary point of contact for patients and visitors while providing support to dental providers, students, and clinic staff. Through strong organization, attention to detail, and adherence to established procedures, this position supports quality patient care and efficient clinic operations.


View full job description.


Required Education and Experience:

• High School Diploma or GED.
• 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Required Certifications and Licenses:


None.


Hiring Contingent Upon a Background Check: Yes

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit


Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.