Sales/Business Development Manager - Contents Restoration

Job Description

Job Description

About the Role:

Blue Kangaroo PACKOUTZ, a leader in contents restoration, is seeking an energetic, relationship-driven Business Development Manager (BDM) to lead our commercial and residential growth across the Twin Cities metro area. In this role, you will be the primary face of our contents restoration team—building lasting relationships with insurance adjusters, property managers, and mitigation partners, while serving as the initial technical touchpoint on loss sites.

You will combine strategic B2B sales with hands-on field scoping. You’ll capture initial job details and finalize project agreements on-site, passing the field data off to our in-house estimating team so you can stay focused on building your pipeline and closing new business.

Key Responsibilities

• Relationship & Pipeline Building: Cultivate and maintain strong networks with commercial property managers, insurance adjusters, third-party administrators (TPAs), and independent restoration contractors across the Minneapolis–St. Paul area.

• On-Site Field Scoping: Respond promptly to loss leads (fire, water, mold) to evaluate pack-out needs, capture digital inventories/photos (using Encircle/Matterport), and document initial scopes of work.

• Job Finalization: Sign authorization agreements on-site with property owners or adjusters to secure the loss and lock in project scopes.

• Estimating Hand-Off: Partner closely with our internal Xactimate estimating team, delivering complete field inventory data and scope details for rapid line-item pricing and adjuster submission.

• Community & Industry Presence: Represent the company at regional industry events, trade associations (e.g., IFMA, BOMA, insurance adjuster meetings), and networking groups.

Qualifications

• Experience: 2+ years of successful B2B sales, account management, or business development experience (experience in disaster restoration, contents, insurance claims, or commercial property management preferred).

• Technical Aptitude: Comfortable learning and utilizing modern field documentation technology (Encircle, Xactimate/XactAnalysis knowledge is a plus, but full line-item writing is handled internally).

• Communication: Exceptional face-to-face, verbal, and written communication skills with strong empathy and professional diplomacy during high-stress property losses.

• Licensing & Travel: Valid driver’s license with a clean driving record and willingness to travel daily across the Twin Cities metro area.

What We Offer

• Competitive Pay: Base salary protected against seasonal volume shifts, paired with an uncapped, margin-based commission structure.

• Field Support: Dedicated internal estimating and contents production teams to support your field wins so you aren't stuck behind a desk.

• Growth: Opportunity to scale with a premier contents restoration specialist in a thriving metro market.

About Us:

Blue Kangaroo PACKOUTZ has been serving the Twin Cities community for two years and has quickly established a track record of delighting our customers and partners. As a result, we are scaling in our market! Our commitment to quality service and customer satisfaction has earned us a loyal clientele and a reputation as a trusted partner in restoration. Employees appreciate our dedication to helping, both in our communities and within our walls. Being a new, growing enterprise, we have enormous opportunities for growth. Come join us!