Application Operations Engineer

$43 per hour

Temporary

Kforce has a client in Jupiter, FL that is seeking an Application Operations Engineer. Summary: We are seeking an experienced Application Operations Engineer to support Asset Suite 9, NAMS, and related Enterprise Asset Management (EAM) applications within a mission-critical operational environment. This role is responsible for maintaining system availability, resolving technical issues, supporting maintenance and upgrade activities, and ensuring the reliability of applications that support asset management and operational processes. Key Responsibilities:

Provide day-to-day operational and technical support for NAMS and Asset Suite 9 environments
Troubleshoot application, infrastructure, database connectivity, interface, printing, and user access issues
Respond to incidents, application alerts, and service requests in accordance with established service level agreements
Support system startups, shutdowns, failovers, switchovers, disaster recovery testing, and planned maintenance activities
Perform validation activities following application upgrades, patching, server maintenance, database changes, and infrastructure work
Coordinate issue resolution across application support, infrastructure, database, networking, cybersecurity, and vendor support teams
Monitor application health and proactively identify availability, performance, and reliability risks
Support system integrations, interfaces, scheduled jobs, batch processing, and data transfer activities
Assist with user provisioning, access reviews, role assignments, and security-related support requirements
Participate in root cause analysis and corrective action efforts for recurring or high-impact incidents
Support testing, implementation, and deployment of application enhancements, patches, configuration updates, and infrastructure changes
5+ years of experience supporting enterprise applications in a production environment
Experience supporting Enterprise Asset Management (EAM), Computerized Maintenance Management Systems (CMMS), maintenance management applications, or similar operational platforms
Hands-on experience with Asset Suite 9, Maximo, Infor EAM, IBM Maximo, SAP PM, Ellipse, or comparable asset management solutions strongly preferred
Experience supporting NAMS or similar operational asset management systems is a plus
Strong troubleshooting experience across applications, infrastructure, databases, integrations, and networking environments
Experience supporting high-availability business-critical systems

Preferred:

Experience in utility, power generation, nuclear, energy, manufacturing, industrial, or critical infrastructure environments
Experience with SQL databases and database troubleshooting
Familiarity with disaster recovery, failover testing, and business continuity planning
Experience with automation tools such as PowerShell, Ansible, or similar technologies
Experience supporting operational technology (OT) applications and environments

Apply

Vacancy posted 15 hours ago

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