Release Engineer Mexico City

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SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

The Role

We are seeking a Release Engineer to own and continuously improve the systems, automation, and processes that enable reliable software delivery across our platform. This role is responsible for maintaining release infrastructure, supporting development teams, and ensuring that code moves safely and efficiently from commit to production.

The ideal candidate combines strong operational skills with a software engineering mindset, using automation to reduce friction, improve reliability, and enhance the developer experience.

The Release Engineer owns the path from merged code to successful production deployment. This includes CI/CD systems, deployment automation, release workflows, operational tooling, and the continuous improvement of software delivery practices across the engineering organization.

Responsibilities

Software Delivery and Release Automation

• Manage and optimize application release processes across development, staging, and production environments.
• Maintain and improve deployment workflows using SemaphoreCI, event-driven services, and web and command line interfaces.
• Partner with engineering teams to ensure releases are repeatable, observable, and low-risk.
• Support deployment planning, release readiness, and rollback procedures.
• Continuously identify opportunities to reduce manual release activities through automation.

CI/CD Platform Ownership

• Build, maintain, and enhance CI/CD pipelines supporting Ruby applications and supporting services.
• Improve build performance, deployment reliability, and pipeline efficiency.
• Develop reusable deployment templates and workflow standards.
• Troubleshoot build, test, and deployment failures across engineering teams.
• Improve the developer experience by simplifying release workflows and deployment processes.
• Provide guidance and support for release-related issues.
• Create and maintain documentation, runbooks, and operational standards.
• Partner with development teams to promote continuous delivery best practices.

Operational Excellence

• Monitor release health and deployment outcomes.
• Analyze deployment metrics and identify opportunities for improvement.
• Participate in incident response activities when release-related issues occur.
• Contribute to post-incident reviews and remediation efforts.
• Work closely with Software Engineering, DevOps, Database Administration, Security, and Product teams.
• Coordinate release activities that require cross-functional collaboration.
• Support organizational initiatives focused on reliability, scalability, and engineering effectiveness.

Desired Skills & Qualifications

• 3+ years of experience in Release Engineering, DevOps, Platform Engineering, Site Reliability Engineering, or a related role.
• Experience supporting CI/CD platforms in a production SaaS environment.
• Strong understanding of Git-based development workflows.
• Experience with Linux-based systems and scripting.
• Familiarity with Ruby application deployment and operational considerations.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications

• Experience with SemaphoreCI.
• Experience supporting Ruby on Rails applications.
• Experience with AWS services and cloud-native architectures.
• Familiarity with Docker and containerized workloads.
• Experience with Infrastructure as Code tools such as Terraform.
• Experience supporting Kubernetes-based deployment environments.
• Familiarity with monitoring and observability platforms.

Technical Skills

Application Delivery

• Ruby
• Ruby on Rails
• Git
• SemaphoreCI

Cloud and Infrastructure

• AWS
• Terraform

Containerization and Orchestration

• Docker

Automation and Scripting

• Ruby
• Bash
• Python

Monitoring and Observability

• CloudWatch
• Logging and tracing platforms

Success Measures

Success in this role is measured by:

• Increased deployment reliability and predictability.
• Reduced manual effort within release workflows.
• Faster recovery from deployment-related incidents.
• Improved developer satisfaction with release processes.
• Improve CI/CD reliability
• Increased deployment frequency while maintaining platform stability.
• Privatized Medical, Dental & Vision Coverage
• Supplemental health and wellness benefit - Modern Health and Vivawell
• Work From Home stipend
• Flexible Time Off (FTO), wellbeing days, Summer Fridays, and Mid-Year and Year-End Reflect & Recharge (Company Holidays), Paid Holidays
• Christmas Bonus ( 15-day aguinaldo )
• Monthly meal/grocery voucher via Si Vale card
• Catered Lunch
• A relocation bonus for candidates joining us from a different city
• Annual Bonus
• Tuition Reimbursement
• Saving Funds
• Employee Resource Groups (ERGs)

Notice to Candidates

SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers ) and reputable job boards like our official LinkedIn or Indeed pages.

All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, View email address on click.appcast.io or no‑View email address on click.appcast.io email addresses.

Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and SimplePractice careers.

Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.

The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$1,058,800 — $1,323,500 MXN