Product Manager

Senior Product Manager — Lending (Clasp Finance) Remote (ET & CT time zones only – some travel required) About Us Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent and the way colleges and universities support their students through education financing — all while tackling the student debt crisis. (Yep, we think BIG.) We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "Startup of the Year" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. Our work spans two business lines: Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit. Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Recent federal financial aid changes are reshaping how institutions think about supporting their students, and Clasp Finance is poised to meet this moment. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need Clasp is looking for a Senior Product Manager to drive product experiences for our student lending business (Clasp Finance) as our business experiences unprecedented growth. Clasp Finance is the platform we sell to colleges and universities so they can stand up and operate their own private student loan programs — supporting their students with institutional financial aid at a time when federal aid alone is no longer enough. In this role, you will own the product strategy and roadmap for Clasp Finance, including our in-house loan origination system, our proprietary credit models and the tooling we use to monitor and report on the servicing of our loans. You will inherit a platform that has earned real traction with schools and is actively powering Clasp Finance's growth. Your charge is to take it to the next level — deepening the feature set, scaling its foundations, and shaping the enterprise-grade system that will anchor Clasp Finance's continued expansion. You will report to the Director of Product, who oversees both Clasp Talent and Clasp Finance product areas and work closely with the General Manager of Clasp Finance. What You'll Do Own the Clasp Finance Roadmap: Set and drive the product strategy for Clasp Finance, partnering with engineering, sales, lending operations, credit, and compliance to deliver a platform that meets the needs of school customers and the borrowers they serve. You will be accountable for both the borrower-facing application experience and the school-facing administrative tooling and reporting. Scale to Enterprise Grade Reliability: Partner with engineering to define reliability and scalability requirements, and help prioritize technical investment against customer and business needs. Engage Schools as Customers: Work directly with financial aid offices, bursars, treasury teams, and IT leaders at colleges and universities to understand how they want to operate their loan programs. Translate those needs into product requirements that work across diverse institution types — from large state universities to small private colleges to professional schools. Own the Borrower Experience: Design application flows, underwriting decisioning experiences, disclosures, co-signer flows, identity verification, and funding and disbursement processes that are both compliant and intuitive for students and their families. Establish Servicing Oversight Tooling: While Clasp does not service its loans directly, we are accountable to our school customers for how that servicing performs. Define the monitoring, reconciliation, and reporting tools that give Clasp and our schools clear visibility into portfolio performance, borrower outcomes, and servicer SLAs. Partner with Compliance and Legal: Treat regulatory requirements as a design constraint from the outset. Work closely with legal and compliance on TILA, ECOA, state licensing variation, adverse action handling, fair lending, and the full range of obligations that come with originating consumer credit. Deliver Reporting that Schools Can Act On: Design the dashboards, exports, and ad hoc reporting that school CFOs, financial aid leaders, and boards need to understand how their loan programs are performing — across vintages, approval rates, charge-offs, repayment trends, and other key portfolio metrics. What You'll Need Experience: 5+ years in product management, with meaningful time spent on lending, credit, or loan origination products. You have shipped in regulated domains. Lending Domain Depth: Direct experience with origination flows, underwriting, decisioning, identity verification, disclosures, e-sign, and funding. Student lending experience is a strong plus, but consumer lending experience across personal loans, auto, mortgage, or BNPL with underwriting translates well. Pattern Recognition Across Stages: You have taken a lending product from early-stage to enterprise grade, or you have worked at a lender that made that transition and you understand what it required. You are comfortable with ambiguity and recognize what excellence looks like at scale. Regulatory Instinct: You have a deep respect for compliance and have partnered closely with legal and compliance teams on consumer credit products. You understand state-by-state licensing variation, fair lending considerations, and how to design products that hold up under scrutiny. Data Fluency: Loan origination is a data-heavy product. You are conversant in credit bureau data, decisioning logic, vintage analysis, and portfolio performance metrics, even if you are not the one building the underlying models. Cross-Functional Leadership: Demonstrated ability to align engineering, compliance, sales, and operations partners around a shared roadmap and drive execution across functions. B2B and B2C Sensibility: You can hold both the borrower and the institutional customer in your head at once. You have either sold to or built for institutional customers before, or you have a strong instinct for how it differs from pure consumer product work. Communication Skills: Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external school customers. Strategic Thinking: Ability to leverage both qualitative and quantitative data to inform product decisions, and to make confident calls under uncertainty. What We Give In Return Competitive cash and equity compensation Health benefits (health, dental, & vision) Student loan repayment benefits 401k matching Commuter benefits Flexible PTO policy Opportunities to grow and perform in a fast-paced environment alongside a stellar team. Salary The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $140,000 to $170,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. Closing If you are a driven product leader with deep lending expertise and a passion for building systems that meaningfully serve the people who rely on them, we want to hear from you. Join us in reshaping how schools support their students and making a lasting impact on the future of higher education financing. Apply now to be part of our growing team! Remote Policy To ensure smooth collaboration with the Boston-based team, we are limiting to Eastern/Central timezones with the expectation that it will be Boston hours. Additionally, they must be within 1 hour of a medium hub/ large airport with multiple daily flights to Boston. We are targeting the broader New England area to start as we expect that the candidate to have frequent travel to Boston for onboarding and ongoing collaboration. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.