Associate Patient Care Coordinator

Patient Care Coordinator

Our client, a leading Insurance Company is looking for a Patient Care Coordinator for an initial duration of 06 Months Contract Santa Clara, CA Position Type: Hourly Contract Position (W2 only)

Job Title: Patient Care Coordinator

Location: Santa Clara, CA

Duration: 06 Months Contract

Position Type: Hourly Contract Position (W2 only)

Work Schedule: Tuesday-Saturday: 9:00am to 5:30pm weekdays, 9:00am to 3:30pm on Saturdays

Job Description

Client LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.

Major Duties and Responsibilities:

• Warmly greet incoming patients upon entering the practice and complete the check-in process.
• Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
• Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
• Scanning and entering routing slips and other documents into EHR
• Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
• Pull and prepare charts for all patients scheduled for the following day.
• Processing sales of contact lens through phone calls or doctor transitions.
• Responsible for keeping the front desk organized at all times.
• Opening and closing procedures determined by practice.

Required Skills/Knowledge:

• Must be bilingual in English and Mandarin.
• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Proficiency in utilization of automated equipment and systems standard to the optometry industry.

Qualifications:

• High school diploma, GED or equivalent.
• Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
• Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
• This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.

Compensation: The hourly rate for this position is between $18.00-$20.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Qualified candidates please send your word format updated resume at the earliest to Pavan: View email address on click.appcast.io View phone number on click.appcast.io]. Thank You.