Patient Care Coordinator

Job Description

Job Description

We are now hiring a front desk office assistant/PCC (Patient Care Coordinator) in our Milpitas, California location.
You will be responsible for providing an exceptional experience to our customers both over the phone and face to face, scheduling appointments electronically, and daily office duties. We offer a competitive hourly wage as well as a benefits package. Qualified candidates must possess the following:

• excellent computer, phone, and office equipment skills
• excellent communication skills
• excellent organizational skills
• excellent customer service skills
• excellent outbound calling goals
• the ability to accept and drive change
• the ability to multitask in a fast-paced environment
• high energy and goal orientated
• positive mindset

For over 70 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. Our franchise partners operate retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.
At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. This is the advantage of working as part of the Miracle-Ear family and our parent company, Amplifon, the global leader in retail hearing solutions.

Company Description

For over 70 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. Our franchise partners operate retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.\r\nAt Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. This is the advantage of working as part of the Miracle-Ear family and our parent company, Amplifon, the global leader in retail hearing solutions.