Business Development Representative- Hospitality

JOB IDENTIFICATION

Job Title: Business Development Representative

Department: Sales

SUPERVISORY RELATIONSHIPS 

Reports to: Sales Director 

ESSENTIAL DUTIES 

• Responsible for learning services offered by the Company to provide knowledgeable information to prospect

• Fluently articulate LTC’s solutions to new clients relative to customer business needs. 

• Responsible for identifying prospects in assigned geographic and vertical territories. 

• Ability to achieve established metrics, goals, and quotas set by leadership 

• Learn, understand, and use business intelligence information of economic buyer profiles for targeted industries 

• Collaborate with marketing to generate demand, and follow-up on marketing campaigns. 

• Generate referrals from current clients.

• Maintain customer confidence and protect operations by keeping information confidential. 

• Develop an understanding of common target buyer needs, pain points with current vendors, and decisions driving buying decision to deepen and solidify relationships which allow LTC to upsell and cross-sell.

• Update and maintain data integrity within CRM (Salesforce) to ensure client/prospect projections are forecasted accurately. 

• Work collaboratively with internal teams to deliver solutions to clients 

• Manage clients in an organized fashion, communicating with supervisors about their status. Follow up with clients in a timely manner and provide them with the information that they need. 

• Develop new business through acquisition and overall sales capture strategies. 

• Foster and develop executive-level relationships within key client organizations. 

• Negotiate and execute contracts for large-scale business expansions 

• Stay informed about industry trends, client needs, and competitive offerings to inform sales strategies and drive innovation within the language industry. 

• Manage all aspects of the client relationship including full sales cycle, sales to operations handoff, case/issue management, new need management, and anything else that may arise.

• Perform other responsibilities and duties as needed 

ADDITIONAL DUTIES 

• Willingness to travel 

• Attend a minimum of one networking event per month, preferably for corporate organizations to develop new leads. 
  
   

POSITION QUALIFICATIONS 

Education: Bachelor's degree required. Business majors preferred. 

Experience: 2-5 years’ sales and business development experience required. International background is a plus. Proven experience and success in hunting for new business opportunities.

Competencies:

• Extensive networking and business development skills are required.

• Passionate, self-motivated, strategic thinker, with strong negotiation skills. 

• Track record of consistently meeting sales quota.

• Confidence and experience communicating and interfacing with all client levels, from operational through C-level executives.

• Exceptional interpersonal communication and presentation skills 

• Working knowledge of Salesforce preferred.

The employee may be required to work hours outside of normal business hours, including longer days and weekends. The employee must also be organized. Demonstrates excellent people skills to include effective verbal and written communication. Must be able to effectively manage substantial amounts of client information.