Client Intake & Communications Specialist

Client Intake & Communications Specialist

Are you a warm, clear communicator who loves helping people? We're seeking a Client Intake & Communications Specialist with 2+ years of customer service experience to join a growing legal team in Oklahoma!

What You'll Do:

- Answer incoming calls, emails, and online inquiries.

- Conduct initial client intake interviews and document client needs.

- Screen out unqualified or misdirected inquiries.

- Schedule consultations and relay messages to the team.

- Set clear expectations with clients on timelines and services.

- Handle client information with strict confidentiality.

What We're Looking For:

- High school diploma.

- 2+ years of customer service experience (legal setting preferred).

- RingCentral and Clio experience a plus.

- Strong organization and multitasking skills.

- Excellent written, verbal, and listening skills.

- Proficiency in Microsoft Office.

If you're ready to take the next step in your career, let's connect!

Contact Chelsey with GPAC: Email: View email address on click.appcast.io

Phone: View phone number on click.appcast.io

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.