Regional Vice President

Job Details: Level: Senior; Location: Corporate Texas - Houston, TX 77094; Job Category: Management. Our national multi-family management company seeks an experienced Regional Vice President with a \"Whatever it Takes\" attitude to be responsible for overseeing an entire operational region, maintaining accountability for developing, implementing, and performing a multifamily-development approach across our regional platform, leveraging an integrated service model, providing strategic and tactical leadership to optimize performance and effectiveness, establishing and maintaining relationships (owners, landlords, tenants, and vendors), and achieving financial results which align with the overall corporate goals and objectives. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Team Management Work with various department heads, Area Vice Presidents, and Regional Supervisors to ensure best practices are enforced in all on-site operations. Recruit and interview candidates for Regional Supervisors and Area Vice Presidents and monitor positions for their entire portfolio. Conduct 1-on-1 meetings such as coaching, conflict resolution, goal setting, quarterly check-ins and annual reviews, etc., with direct reports. Manage HR issues. Conduct onboarding and training and mentoring team members. Ensure alignment of individual priorities with overall business objectives. Coach multifamily team members to success and hold individuals accountable for achieving results. Lead change management strategies and plans as needed to maximize associate adoption. Collaborate and support the Executive Leadership Team's objectives and goals. Client Management Ensure Owner/Client expectations are met or exceeded as it relates to property performance. Build, develop, and maintain positive and successful relationships with owners and clients. Continue establishing open and ongoing professional relationships. Provide visible, ethical leadership across the multifamily platform, ensuring a culture of the highest standards of conduct and demonstrating expectations of unparalleled service. Provide ownership with financial analysis and comparisons, as requested, to support performance initiatives and results. Promote staff harmony through support, effective leadership, and positive examples. Ensure all corporate responsibilities and on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.). Systems Management Utilize and optimize the firm's technology solutions to extract and monitor performance analytics. Partner with key stakeholders to identify technologies and solutions for actionable insights, focusing on identifying new opportunities and optimizing relationships, revenue, and the firm's overall value. Reporting Monitor monthly financial reviews with Regional Vice President and ensure sites are on track to meet budget goals. Benchmark property performance against regional and national averages. Oversee policies for property operations. Work closely with the Risk Management department and review the status of liability and property damage claims. Address operational policies that impact risk management. Financial Management Identify and implement new business opportunities for increasing revenue potential. Lead multifamily portfolio in annual budget review and preparation, working in conjunction with Vice President leaders to align with corporate revenue growth and financial goals. Analyze internal business processes relative to property operations. Develop and inspire a culture where financial information is utilized to evaluate the ongoing effectiveness of current plans, programs, and initiatives; consulting with key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency, cost-effectiveness, and optimizing revenue. Administrative Duties Create and implement action plans for underperforming assets. Monitor expense controls and implement initiatives to achieve or exceed budget. Draft annual department operating regional budget. Business Development/Due Diligence & Transitions RFP responses. New business pitches/prep and client intro calls. Create SWOTS and market shops/comp shops. Assist clients in identifying new opportunities and help underwrite the deals based on operational knowledge and market conditions. Work closely with the Transitions and Due Diligence team to assign walkers/auditors for upcoming communities and closely analyze the asset to provide feedback to the client. Attend DD, prepping, and task completion items for property transitions. RM 30‑60‑90 Day Post Transition Checklist and Onboarding new community. Other Aspects of Job Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential. You are expected to respect and maintain the confidentiality of medical information of other employees. Adhere to the highest legal and ethical standards/practices. Practice proper safety techniques in accordance with the Company and Community procedures, and immediately report any mechanical or electrical equipment malfunctions, employee visitors, employee or resident injuries or accidents or other safety issues to appropriate individuals. Insurance accuracy of timeclock punches and approve timecard at the end of each pay period. May be required to assist in special projects or activities designated by the company. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc. Identify opportunities for improving the Company’s overall operation and success by offering suggestions, leading improvement initiatives, and working with the appropriate team members to implement suggestions. Keep abreast of current changes in technology processes and standards within the industry by attending internal/external training classes, researching and/or subscribing to professional publications or utilizing other appropriate methods. Qualifications Required Education and Training A college degree in communications, business, or related field and/or equivalent experience is preferred. 10‑15 years of multifamily property management leadership success with a large portfolio is preferred. Training/Certificates/Association Memberships Certified Apartment Property Supervisor (CAPS) Certified Apartment Manager (CAM) Tax Credit Specialist (TCS) preferred. Fair Housing and TDHCA training preferred. Active/participatory apartment association membership preferred. Knowledge, Specific and Abilities Firsthand experience in multi-site property management and residential property operations, including all aspects of managing the physical, operational, financial and customer service performance of a wide variety of asset types under different market conditions for Class A, B, C, Tax Credit, Section 8, multi-state, rehabilitation, and new construction. Demonstrate supervisory skills sufficient to lead, direct, evaluate and mentor subordinates and peer team members. Demonstrate the ability to read, write and communicate effectively to comprehend and complete legal, financial and Human Resources documents, and create and make presentations to senior management, clients, and others. Demonstrate mathematical and analysis skills necessary to understand and interpret financial records, budgets, and other fiscal reporting information. Must be able to apply common sense understanding and use independent judgment on a continual basis to determine actions, priorities and direct the work of others. Must handle stressful, urgent, novel and diverse work problems daily. Emotional stability and personal maturity are important attributes in this position. Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment documents. Sophisticated communication and influencing skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels. Demonstrated results driving and leading transformative strategic initiatives, continuous improvement, organizational effectiveness, and performance management with a large team in multiple markets. Proven success with building a culture of financial accountability across the team, exceeding financial and operational objectives. TYPICAL PHYSICAL DEMANDS / ENVIRONMENTAL / WORKING CONDITIONS Walk, site, use hands, talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended period of time where visual strain may result. Must be able to physically access all exterior and interior parts of the property, including common areas and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to twenty (20) pounds independently. Regular/routine travel within and outside of assigned geographical area will be required to conduct and attend training programs, business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Therefore, a valid driver’s license, proof of insurance and reliable transportation is required. Will require airline travel, out of town and/or overnight trips. Will be periodically called upon to work long hours including, but not limited to weekends. Must handle stressful, urgent, novel and diverse work problems on a daily basis. Emotional stability and personal maturity are important attributes in this position. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. The nose level in the work environment is usually moderate. Will have frequent exposure to outdoor environment where temperature, weather (heat, cold, damp, rain, etc.) odors and/or landscape may be unpleasant and/or hazardous when touring and/or walking the community. May be called upon to work odd schedules and/or holidays. #J-18808-Ljbffr