Senior IT Operations Analyst

Position Summary Culligan Quench is hiring a Senior IT Operations Analyst to support the CIO by coordinating operational priorities across the IT organization at Culligan Quench. This role focuses on operations coordination, analytics/reporting, and procurement visibility across IT initiatives. The person in this role will sit in leadership and technical meetings, track follow‑ups and workstreams, prepare reporting for leadership, and help maintain visibility into vendor activity, procurement processes, and operational spend. The role requires someone with experience in an IT environment and supporting initiatives across teams while ensuring projects, IT KPIs, budget, and operational processes stay organized. Seeking a Candidate With Background In Roles Such As IT Project Manager Technical Program Manager Technical Business Analyst Systems Analyst IT Operations Analyst Responsibilities Track initiatives, action items, and follow‑ups from IT leadership meetings. Coordinate operational priorities and initiatives across IT teams. Prepare reporting and dashboards for leadership using Excel or Power BI. Pull and analyze operational data to support decision making. Support vendor coordination and procurement activities for IT tools and services. Track vendor contracts, licensing, and procurement activity. Monitor operational expenses and confirm invoices or purchasing activity are processed. Maintain visibility into IT budgets and operational spend. Improve documentation and organization across IT initiatives. Requirements Experience working within an IT or Finance organization. Comfortable participating in conversations about systems, integrations, infrastructure, and applications. Strong Excel skills and experience creating reports or dashboards. Experience with Power BI or similar reporting tools. Familiarity with Microsoft tools (Office, Teams). Exposure to AI tools such as Copilot or ChatGPT is a plus. What We Offer Competitive base salary. Tuition reimbursement. Medical, vision, and dental insurance, all of which begin day one of employment. Range of supplemental, and company‑paid life insurance. 401(k) retirement savings plan. Paid time away. $80,000–$100,000 per year. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr