New York - Supervisor of Administrative Services

Position Summary The Supervisor of Administrative Services is responsible for supervising Practice Coordinators and Practice Assistants. This position creates and manages attorney assignments and oversees administrative teams, acting as a liaison between staff and attorneys. Duties And Responsibilities Provides daily oversight of Practice Coordinators and Practice Assistants. Creates and modifies attorney assignments to maintain well-balanced workloads; ensures appropriate staffing of administrative teams. Proactively collaborates with Partners directly on their support needs, applying input from the Senior Regional Manager of Administrative Services as needed. Develops and manages staff performance through informal coaching and training. Ensures appropriate documentation to comply with firm guidelines. Conducts one-on-one coaching with staff members to solicit feedback, address issues and concerns, and facilitate interpersonal conflict resolution along with guidance from the Senior Regional Manager of Administrative Services. Oversees department attendance by reviewing and approving timecards, leave requests, and overtime utilizing firm software. Oversees the training and development for the Practice Assistant position. Plays a major role in the annual performance review cycle; provides comprehensive and insightful feedback for direct reports; and conducts performance review meetings with input from the Senior Regional Manager of Administrative Services. Conducts 90‑day performance evaluations for new hires. Participates in the recruiting process to fill all staffing positions for PCs and PAs with input from the Senior Regional Manager of Administrative Services. Participates in development of new hire orientation schedules for team members. Provides comprehensive information regarding firm and department policies and procedures. Participates in all new hire attorney orientations. Conducts quarterly team meetings to provide business updates and receive feedback on various topics with the Senior Regional Manager of Administrative Services. Co‑manages our cross‑office 83b team: creation of detailed training materials, onboarding new team members, monitoring submissions, answering attorney questions about the process, troubleshooting filing issues, researching filing requirements in unusual situations to confer with supervising Tax attorney. Creates and maintains department records and documents. Assists with various department projects. Coordinates with other administrative departments for training and development of department staff members. Basic Qualifications Bachelor’s Degree or equivalent of relevant work experience. 5+ years’ legal support or administrative services experience required with a minimum of 3 years supervisory experience in a professional services environment, law firm preferred. This is an in‑office role and will be expected to be in the office 4‑5 days per week. Competencies Knowledge of general legal and practice specific administrative processes and procedures, technology systems, and research tools. Comprehensive understanding of litigation filing procedures (including e‑filing), and pleading formats for both state and federal courts. Excellent written communication skills including excellent grammar, punctuation, and spelling skills. Advanced knowledge of Microsoft Word™ including creating, formatting, and editing legal documents and templates, and basic knowledge of Microsoft Excel™. Excellent attention to detail; ability to prepare basic and legal documents with minimal errors; good proofreading skills; excellent organizational and follow‑up skills. Proactively demonstrates effective teamwork and communication with team members and all firm personnel. Strategic and problem‑solving skills necessary to handle a wide range of issues. Outstanding interpersonal skills required to work with all levels of firm personnel. Benefits Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full‑time employees and their families. Additional information about benefits and rewards can be found here. Salary New York applicants only: The target annual salary range for this role is currently $126,000‑$143,000 based on a regular, full‑time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package, yearly retirement contribution, and may include an annual discretionary merit bonus. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. #J-18808-Ljbffr Winston Taylor