Operations Coordinator - Success Academy Charter Schools - New York

Operations Coordinator

Success Academy Charter Schools is looking for an Operations Coordinator in New York. This entry-level support role available for the 2026-27 school year requires no prior experience.

About the Role

Basic Office Support:

• Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges.
• Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed.
• Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment.
• Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations.

Supporting Attendance Tracking:

• Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM.
• Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place).
• Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed.

Assisting with Technology, Supply, and Inventory Management:

• Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed.
• Carry and deliver scholar snacks throughout the school building as scheduled.
• Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed.
• Respond promptly to teacher requests for specific supplies.
• Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support.

Facilities Support:

• Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager)
• Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols.
• Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards.

General Support During Arrival & Dismissal:

• Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities.
• Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM.
• Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient.

Qualifications:

• 0-2 years of professional experience in an administrative or support role preferred.
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Adaptable and flexible to a fast-paced environment.
• Positive and proactive attitude with a strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Basic computer skills and comfort with technology.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and contribute to the smooth operation of the school.

Please submit your application if you are interested.