Director of Operations

Job Description

Job Description

Description

We are seeking a Director of Operations to join our San Antonio team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across all departments. The ideal candidate will be a strategic leader with a strong business and financial background, proven experience leading teams, and a passion for improving processes, developing people, and delivering exceptional results.

What We Offer

• Annual performance bonuses
• Vehicle allowance
• Comprehensive benefits package
• Dollar-for-dollar 401(k) match

Essential Job Functions

• Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational performance and identify opportunities for improvement
• Review, analyze, and evaluate business procedures to improve operational effectiveness
• Develop and implement policies and procedures that enhance day-to-day operations
• Ensure safe, productive, and compliant work environments across the organization
• Oversee operational departments and ensure performance goals are achieved
• Plan, direct, monitor, and forecast budgets and costs to achieve financial objectives
• Communicate organizational initiatives, policies, and procedural changes to leadership teams and staff
• Drive improvements in customer service and client satisfaction through operational enhancements
• Lead coordination and integration efforts among operations, engineering, technology, and customer service teams
• Develop more efficient workflows and cost-effective business processes
• Foster a positive organizational culture and represent the company professionally with employees, clients, industry partners, and the community
• Mentor and develop managers and emerging leaders throughout the organization
• Support change management initiatives and strategic business objectives
• Perform other related duties as assigned

Required Skills and Qualifications

• Master's degree in Business Administration required
• 10+ years of progressive leadership and operational management experience
• Thorough understanding of business operations, finance, strategy, and organizational management
• Strong leadership, mentorship, and team development skills
• Demonstrated financial acumen and experience managing budgets and operational performance
• Excellent verbal, written, and interpersonal communication skills
• Superior managerial, organizational, and diplomacy skills
• Strong analytical, decision-making, and problem-solving abilities
• Proficiency with Microsoft Office Suite and related business software
• Ability to lead change, influence stakeholders, and drive continuous improvement initiatives
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.