Patient Services Coordinator

vTech Solution

Job Summary:

The Patient Care Coordinator (PCC) is responsible for coordinating seamless care delivery for patients in a surgical or non-surgical primary care setting. Acting as a patient advocate, the PCC ensures patients have access to healthcare services by facilitating communication between patients, providers, ancillary services, and external agencies. The role involves managing pre-operative and pre-admission processes, scheduling, and supporting clinic efficiency and quality improvement activities.

Responsibilities:

Serve as the primary contact for clinic providers, patients, families, referring physicians, outside agencies, and the public regarding clinic services.
Act as liaison between patients and clinic areas to coordinate pre-operative planning, preparation, and planned hospitalizations.
Coordinate pre-admission tests, pre-surgery appointments, and procedures as delegated.
Ensure complete medical records are available at patient visits, admissions, and procedures.
Facilitate document flow between patients, providers, and payers.
Communicate care coordination status and completion to healthcare team members.
Address internal referrals in a timely manner under clinic leadership direction (if applicable).
Collaborate with financial services to ensure financial information is complete prior to appointments or procedures.
Assist with scheduling surgeries, procedures, or ambulatory management services.
Promote and maintain safety for patients, families, and coworkers through adherence to procedures and timely communication.
Provide summary reports on referral volumes and status to clinic leadership (where applicable).
Participate in quality assessment and improvement activities to enhance clinic and divisional effectiveness.
Maintain and improve professional competence, knowledge, and skills through ongoing learning.
Apply policies, procedures, protocols, and standards of practice consistently.
Represent the organization positively and demonstrate core values including patient-centered care, respect, teamwork, continuous improvement, and leadership.
Consistently use the AIDET communication system for excellent service delivery.

Required Skills & Certifications:

Minimum 1 year experience in a medical/healthcare setting or 2 years in a customer service role.
Experience providing high-level customer service in a fast-paced environment with confidentiality.
Solid understanding of medical terminology.
Knowledge of CPT and ICD10 coding.
Working knowledge of insurance authorization processes.
Strong written and verbal communication skills.
Excellent organizational, planning, and prioritization abilities.
Ability to work effectively in a team environment and maintain professional relationships.
Proficiency with Microsoft Office applications including Word, Excel, and Outlook.

Preferred Skills & Certifications:

Experience with Electronic Medical Records (EMR) systems.

Special Considerations:

Role is on-site and patient-facing in a primary care clinic environment.
Strict adherence to patient confidentiality and privacy standards.
Must demonstrate flexibility and willingness to take on increasing responsibility.
Consistent application of organizational values and communication protocols.

Scheduling:

Monday through Friday, 8:00 AM to 5:00 PM.
No weekends, holidays, or on-call duties.
Position is a 13-week contract.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Patient Services Coordinator in Seattle, WA vacancy

Patient Service Coordinator
...Offering Non-Clinical Profession Non Clinical Specialty Patient Services Representative Job ID 29052799 Job Title Patient Service Coordinator Shift Details Shift 8-Hour Day Scheduled Hours 40...
Suggested
Shift work
Strong Memorial Hospital
Seattle, WA
3 days ago
Patient Services Coordinator
$18.88 - $30.16 per hour
...Patient Services CoordinatorAt Audibel, a subsidiary of Starkey, we are setting a new standard for excellence in hearing healthcare with... ...technology to enhance their lifestyle.The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout...
Suggested
Hourly pay
Temporary work
Work at office
Day shift
1 day per week
Audibel
Renton, WA
4 days ago
Patient Services Coordinator
$20.67 - $23 per hour
...Patient Service CoordinatorAt PT Solutions Physical Therapy, we're more than just a private practice—we're a clinician-founded, mission... ...expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers...
Suggested
Private practice
PT Solutions
Mercer Island, WA
3 days ago
Patient Services Coordinator
...Job Description: Patient Care Coordinator (PCC) - Shoreline, WA ON-SITE and PATIENT-FACING - Primary Care Richmond Beach: 604 NW... ...access to health care during their entry into and through the services of the clinic. ESSENTIAL FUNCTIONS:...
Suggested
Contract work
Monday to Friday
Flexible hours
ATD Technology LLC
Seattle, WA
5 days ago
Patient Services Coordinator
$20.67 - $23 per hour
...private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless,...
Suggested
Full time
Private practice
PT Solutions Physical Therapy
Mercer Island, WA
3 days ago
Patient Services Coordinator
...Providence Swedish is seeking a Patient Services Specialist to coordinate front-office duties in our Allergy & Immunology Clinics. You will assist with patient check-in, registration, scheduling and basic clerical tasks in a supportive care team. The role emphasizes compassionate...
Providence-Swedish-
Bellevue, WA
3 days ago
Senior Patient Services Coordinator - Oncology Clinic
Providence Swedish is seeking a Senior Patient Services Specialist to support clinic coordination across multiple campuses. You will schedule new patients, arrange follow-up visits, coordinate treatments and tests, verify insurance, and manage referrals and authorizations...
Providence Health Plan Group
Seattle, WA
2 days ago
Specialty Services Scheduler & Patient Access Coordinator
Valley Medical Center & Clinics in Renton, WA seeks a Specialty Services Coordinator to schedule and coordinate services across hospital-based specialty services and clinics. You will handle pre-registration, insurance verification, estimate creation, POS payments by phone...
Full time
Valley Medical Center & Clinics
Renton, WA
3 days ago
Patient Access Coordinator I
$23.15 - $34.73 per hour
...Seattle. This position is 100% onsite. The role of the Patient Access Coordinator is an essential part of the patient's pre-visit experience... ...coordinate patient encounters and provide patient support services to ensure that each patient and family encounter is positive...
Hourly pay
Full time
Seattle Children's
Seattle, WA
5 days ago
Patient Coordinator - PRN
$18 - $22 per hour
...provider of outpatient radiology and oncology services, partnering with top hospitals and... ...advanced diagnostic imaging and exceptional patient care close to home. With a national... ...**We are currently hiring for a Patient Coordinator at our mobile units around the Seattle area...
Hourly pay
Part time
Relief
Currently hiring
Local area
Flexible hours
Akumin
Seattle, WA
5 days ago
Patient Access Coordinator
$23 - $25.5 per hour
...provider of orthotic and prosthetic (O&P) services and products, offering the most advanced... ...unsurpassed customer service. Hanger's Patient Care segment is the largest owner and... ...front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and...
Work at office
Local area
Hanger
Renton, WA
2 days ago
Patient Coordinator
$18 - $22 per hour
...provider of outpatient radiology and oncology services, partnering with top hospitals and... ...advanced diagnostic imaging and exceptional patient care close to home. With a national... ...**We are currently hiring for a Patient Coordinator at our mobile units around the Seattle area...
Hourly pay
Part time
Relief
Currently hiring
Local area
Flexible hours
Akumin
Seattle, WA
5 days ago
Patient Experience Coordinator
$2,000 per month
...more connected, and built around real relationships. As a Patient Experience Coordinator, you’re not just at the front desk—you’re the first... ...Internal Annual Wellness Credits ($2,000 to be used on services). Product & supplement discounts. 401(k) with employer match...
Hourly pay
Flexible hours
Vida Integrated Health
Bellevue, WA
1 day ago
Driver/Patient Transportation Coordinator
...qualifications and conditions for payment. The Transportation Coordinator picks up and delivers geriatric, frail and/or physically... ...hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas...
Minimum wage
Shift work
Providence Health and Services
Seattle, WA
4 days ago
Patient Experience Coordinator (Renton)
...organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides... ...for YOU. At our clinic, we don’t just care for patients - we champion them . As a Patient Experience Coordinator , you’ll be a key player in a fast-paced,...
Full time
Temporary work
Local area
Weekend work
Chiro One
Renton, WA
13 days ago
Patient Enrollment Coordinator , PEER Team (Patient Enrollment Engagement Retention)
$17.83 - $31.2 per hour
The Patient Enrollment Coordinator is the first point of contact for One Medical Senior patients, playing a critical role in patient enrollment,... ...requires expertise in persuasive communication, customer service excellence, and healthcare operations while maintaining adaptability...
Hourly pay
Remote work
Flexible hours
Shift work
Night shift
Amazon
Seattle, WA
a month ago
Service Coordinator
...modifying existing orders, and processing returns or exchanges. Coordinate with the warehouse or fulfillment team to ensure timely and... ...interactions are recorded accurately and appropriately in the customer service database (Gorgias) and order adjustments are recorded...
Worldwide
Nidecker Group
Seattle, WA
5 days ago
Service Coordinator
...national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and... ...and equipment to technicians. Complete daily reports. Assist in coordinating activities such as scheduling, customer notification and...
Contract work
Temporary work
For subcontractor
Work at office
Night shift
Everon
Seattle, WA
4 days ago
Service Coordinator
...dispatch field technicians, and manage work orders. You will coordinate with Sales, Project Managers and technicians to ensure timely... ...data accuracy, communication skills, and multitasking in a busy service environment. Required are a high school diploma or GED and at...
Work at office
Everon
Seattle, WA
4 days ago
Service Coordinator
...Contractor Services CoordinatorOur client is seeking a Contractor Services Coordinator who will play a crucial role in supporting the effective management of our contractor workforce. This position is responsible for coordinating various aspects of contractor services...
Contract work
For contractors
Bee Talent Solutions
Bellevue, WA
5 days ago
Patient Experience Coordinator: Front Desk & Scheduling
Neighborcare Health is seeking a Patient Services Representative for Lake City & Magnuson. You will greet patients, check-in, collect updated information, schedule appointments, and assist with front-desk duties to keep the clinic running smoothly. As the first contact...
Neighborcare-Health
Seattle, WA
5 days ago
Part Time Senior Patient Care Coordinator
$20 - $36 per hour
...start Caring. Connecting. Growing together. The Senior Patient Care Coordinator is responsible for the completion of set processes and protocols... ...mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Work experience placement
Local area
UnitedHealth Group
Kenmore, WA
9 hours ago
Associate Patient Care Coordinator
$16 - $29 per hour
...start Caring. Connecting. Growing together. The Associate Patient Care Coordinator functions as an integral member of the team and is the... ...and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting...
Hourly pay
Minimum wage
Full time
Temporary work
Work experience placement
Work at office
Local area
Monday to Friday
Shift work
UnitedHealth Group
Mountlake Terrace, WA
1 day ago
Patient Care Coordinator
$46.1k - $69.2k
...Patient Care CoordinatorKinwell was founded on the principle of personalized, whole-hearted... ....Kinwell is hiring a Patient Care Coordinator to join our Ballard clinic in Seattle, WA... ...administration.Educate patients on available services and resources.Work closely with the...
Temporary work
Work at office
Local area
Kinwell
Seattle, WA
5 days ago
Patient Care Coordinator - Neurosurgery
...Job Description The Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position... ...- they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient...
Minimum wage
Work at office
Local area
Shift work
Providence Health and Services
Seattle, WA
3 days ago
Patient Care Coordinator
$25.58 per hour
...Patient Care Coordinator Harborview - Hand & Peripheral Clinic has an outstanding opportunity for a Full-time Days Patient Care Coordinator... ...sports injuries and traumatic injury. We also offer podiatry services and non-surgical treatments. We partner with our...
Hourly pay
Full time
Temporary work
Work at office
Local area
Immediate start
Remote work
Monday to Friday
Shift work
Day shift
University of Washington
Seattle, WA
18 hours ago
Patient Care Coordinator
...: Join True Rx Health Strategists as a Specialty Care Coordinator! Are you passionate about patient care and looking to make a real impact in the world of... ...college preferred) or 3+ years of experience in customer service, patient care, or case management. Excellent written...
Work at office
Remote work
Work from home
Flexible hours
True Rx Health Strategists
Seattle, WA
17 hours ago
Patient Care Coordinator
...Fred Hutchinson Cancer Center in Seattle is seeking a Patient Care Coordinator I to act as a professional liaison for patients and families, care... ...to support training and program coordination while maintaining high standards of patient-centered service. #J-18808-Ljbffr...
Remote work
Weekday work
Fred Hutchinson Cancer Research Center
Seattle, WA
3 days ago
Patient Care Coordinator
$23 - $29 per hour
...Patient Care CoordinatorDo you love working with children and families in a warm, community... ...for Children is hiring a Patient Care Coordinator to join our team in Seattle, WA!Key... ...ExcelStrong verbal communication and customer service skillsAbility to multitask and stay...
Hourly pay
Full time
Work at office
HR Annie Consulting, Inc.
Seattle, WA
3 days ago
Patient Care Coordinator I
$27.01 - $38.45 per hour
...Patient Care Coordinator I Job ID 31679 Type Regular Full-Time Location US-WA-Seattle Category Administrative... ...oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states....
Hourly pay
Full time
H1b
Remote work
Visa sponsorship
Monday to Friday
Flexible hours
Shift work
Fred Hutchinson Cancer Center (Fred Hutch)
Seattle, WA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Services Coordinator. Be the first to apply!