Automotive Area Operations Manager (Phoenix, AZ)

For a quick application text APPLY1 to 82174

About Dent Wizard

Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

Reporting to a District Manager , Area Manager   is a front-line management position responsible for   oversee ing   and lead ing   DW   operations   with in   a   defined geographic   area.   A M   is responsible for   fulfillment of services to customers   and leading   technicians .  

Operations  (50-60%) 

• Lead and manage a team to maximize   effective ness   and efficien cy of resources,   technicians,   and capital.  

• Expediently and professionally address all customer, operational, and performance concerns.  

• Walk customer inventory to   identify   future workload requirements and QC repairs.  

• Meet   regularly   with   customers   to discuss service   levels , repair quality, cycle-time   performance   and other issues that drive customer satisfaction .  

• Ensure   technicians   possess   the necessary skills , resources, equipment, and information to deliver high quality repairs and customer service.  

• Communicate to keep team informed and up to date in critical information, expectations, company news, etc.  

• On-board new empl o yees, setting them up for success by educ ating them on role, expectations, processes ,   and policies.  

• Closely support   direct reports/managers   optimizing   production and   day-to-day operations .  

Sales and Business Development   

• Work   with   DM   and/or DSM to   develop   and   execute   a revenue growth   plan   to   sell   additional   services within existing customers .  

• Partner with DM and   DSM   to sell   new customers   and maximize   existing   business opportunities .  

• Build   and solidif y   relationships with   key   customers   and network to   initiate   relationships with prospective customers .  

• Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.  

Required Qualifications  

• Combined minimum experience of 3 years in a district route and auction leadership role   required   

• Profitable management of a P&L of at least $1.5M in revenue annually  

• Experience   managing other leaders and staffs of 20+  

• Travels overnight approximately 10 – 20%  

• Result-driven  

• Positive, motivating leadership style   

• Flexible, resilient, diplomatic, tolerant  

• Active   listener:   credible and persuasive communication style that empowers others and leads decisively  

• Successful strategy implementation and results   

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet .

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at View email address on jobs.dentwizard.com.