Guest Relations Manager | NYC Front Office Lead
Highgate Hotels, LP
Park Lane New York, part of Highgate Hotels, seeks a Guest Relations Manager to oversee Guest Services, Concierge and Uniformed Services with a focus on attentive, friendly service and revenue optimization. The role includes responding to guest requests and complaints, coaching staff, scheduling, and ensuring compliance with SOPs while coordinating with Accounting, Reservations and Housekeeping to maintain service excellence. #J-18808-Ljbffr Highgate Hotels, LP
Vacancy posted 2 days ago
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