IT Implementation Specialist

What We Do Network Right is on a mission to create a human‑centric, innovative, next‑generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses and making employees lives easier through technology. About the Role We’re looking for a hands‑on implementation leader who can own software rollouts from start to finish. This is not a coordination role. You will be the technical owner of delivery, responsible for planning, executing, troubleshooting, and successfully completing projects across our client environments. What You’ll Own End‑to‑end implementation ownership Lead multiple projects from discovery → design → execution → validation → handoff Technical leadership (hands‑on) Act as the primary technical authority across projects, making decisions and executing when needed Successful delivery outcomes Ensure projects are delivered on time, within scope, and to a high standard of quality Client confidence Translate technical decisions into clear expectations and build trust throughout the project lifecycle Types of Projects You’ll Lead SaaS implementations and integrations Identity & Access Management (SSO, MDM) Security tooling rollouts Domain and email migrations Cross‑platform environment standardization Examples of tools you’ve likely worked with MDM: Kandji, Mosyle, Intune, Jamf EDR: SentinelOne, Sophos SSO: Okta What You’ll Do (Day‑to‑Day) Lead and execute implementations, migrations, and integrations Break down ambiguous requirements into clear technical plans Identify risks early and proactively solve them Manage/Context‑switch between various projects (dependent on timeline) Troubleshoot complex issues during deployment (not escalating them) Partner with Project Managers to align scope, timelines, and expectations Create clear documentation (design, implementation, validation, handoff) What We’re Looking For Proven implementation ownership You’ve led and completed multiple full‑cycle rollouts—not just assisted or maintained systems 6+ years in IT / systems / infrastructure / SaaS environments Strong SaaS ecosystem experience Okta Intune Iru (formerly known as Kandji) Jamf Google Workspace Microsoft 365 etc. Hands‑on + leadership balance You can both architect the solution and execute it Client‑facing confidence You can explain tradeoffs, push back when needed, and guide decisions What Makes Someone Successful in This Role You’ve seen projects fail—and know how to prevent that You anticipate issues before they happen You care about clean, scalable implementations—not quick fixes You leave environments better than you found them Benefits Health Benefits 100% covered health, dental and vision insurance for you, 50% for dependents Paid Parental Leave HSA/FSA eligibility Access to a variety of mental health programs Compensation, Rewards & Recognition 401(k) + 4% company matching Annual Bonus Program Balance Flexible Time Off Learning & Development Flexible certification and learning stipends and reimbursements Culture Biannual company retreats Social events Wellbeing events and programs Extras Home internet and mobile reimbursement Monthly meal stipend Commuter benefits #J-18808-Ljbffr Network Right