Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member at another agency, which gave me valuable experience and a strong understanding of what it takes to build a successful office and support customers well.

I stay involved in the community through the West Shore Young Professionals Organization and value building strong local relationships both personally and professionally.

Our agency offers a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where team members can grow while still maintaining balance outside of work.

Our culture is upbeat, growth-focused, and supportive. Im looking for someone who is motivated, driven, and open-minded - someone who brings positive energy to the office and is willing to work hard and continue learning. If youre looking for an opportunity to grow with a developing agency and be part of a positive team environment, this could be a great fit for you.

ROLE DESCRIPTION:
Chris Loeffert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.