Hotel Night Auditor
Sheraton Harrisburg Hershey
Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Make sure every hotel guest has a pleasant stay
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Outstanding communication skills and excellent customer service skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Flexible overnight hours are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Some college is preferred but a high school diploma or equivalent is required
Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.
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