Virtualization Engineer

Job Title: Virtualization Engineer (VMware & Hyper‑V) Experience Required: 4-6 years Job Overview We are looking for a highly skilled Virtualization Engineer to manage and support enterprise‑level virtualization platforms, including VMware and Microsoft Hyper‑V. The role involves handling critical escalations, ensuring platform stability, driving infrastructure improvements, and mentoring team members. Key Responsibilities Act as the Level‑3 escalation points for all virtualization‑related issues. Manage and support VMware vSphere and Microsoft Hyper‑V environments. Troubleshoot complex system failures, performance issues, and outages. Ensure high availability and reliability of virtual infrastructure. Plan and execute system upgrades, migrations, patching, and maintenance activities. Perform root cause analysis (RCA) and prepare incident and problem reports. Work closely with vendors (VMware, Microsoft, hardware OEMs) for issue resolution. Monitor infrastructure health and recommend performance or capacity improvements. Create, maintain, and review documentation such as SOPs and operational guides. Guide and mentor L1/L2 support engineers. Follow ITIL processes, generate required reports. Required Skills & Experience Strong hands‑on experience with VMware vSphere (ESXi, vCenter, vSAN, VxRail). Strong hands‑on experience with Microsoft Hyper‑V and Windows Servers. Experience managing virtual clusters, virtual machines, and shared storage. Knowledge of critical features such as: VMware HA, DRS, vMotion, VCF, NSX Hyper‑V Failover Clustering and Live Migration, Windows clustering. Understanding of storage and networking concepts. Experience with enterprise backup and disaster recovery solutions. Strong troubleshooting, analytical, and problem‑solving skills. Ability to work independently in high‑pressure production environments. Preferred Skills: Experience with: VMware vSAN / NSX System Center (SCVMM) Windows and ESXi host patching and upgrades Exposure to Private and hybrid environments. Relevant certifications are a plus: VMware VCP or higher Microsoft Windows Server Soft Skills Clear communication and documentation skills. Strong ownership and accountability. Ability to work collaboratively across teams. Mentoring and leadership mindset. Attend client calls Ritik Sahu Raas Infotek