Customer Service Representative

Hospital Name: Sumner Veterinary Hospital Job Type: Support Staff Description & Requirements Client Service Representative Busy Veterinary Hospital -- General Practice, Emergency, Grooming, Daycare & Lodging Do you thrive in a fast-paced environment, love building relationships with people, and enjoy being part of a fun, supportive team? We are looking for an enthusiastic and client-focused Client Service Representative (CSR) to join our growing veterinary hospital. As first and last impression for our clients, you will play a critical role in creating an exceptional experience for pets and their families. If you're someone who enjoys connecting with people, multitasking, and helping a team succeed, we'd love to meet you. What You'll Do Greet clients and patients warmly and professionally Create a welcoming, positive, and compassionate experience for every visitor Answer multi-line phones and manage appointment scheduling Assist clients with questions regarding services, medications, and hospital policies Process payments and maintain accurate client records Coordinate appointments for General Practice, Emergency, Grooming, and Pet Services Communicate effectively with veterinarians, technicians, assistants, groomers, and lodging staff Manage multiple priorities while maintaining attention to detail Support hospital operations during busy and high-pressure situations Help foster a positive, collaborative, and fun workplace culture Who We're Looking For Outstanding client service and communication skills Genuine passion for building relationships with clients and their pets Ability to remain calm, professional, and compassionate under pressure Strong multitasking and organizational abilities Team-oriented attitude with a willingness to help wherever needed Positive energy and solution-focused mindset Comfortable working in a fast-paced environment with frequent interruptions Experience in veterinary medicine, healthcare, hospitality, retail, or customer service a preferred Basic computer skills and ability to learn veterinary software system Why You'll Love Working Here Be part of a team that genuinely enjoys working together Opportunities for growth and professional development Work in a dynamic environment where no two days are the same Make a meaningful difference in the lives of pets and their people #J-18808-Ljbffr Star Valley Veterinary Clinic