Director of Power Market Intelligence

Wood Mackenzie is a global leader in analytics, insights and proprietary data across the energy and natural resources landscape. About the Role We are looking for a full‑time Director of Power Market Intelligence to lead our North American market advisory team. The team delivers daily fundamental and price forecasts across all seven ISOs (ERCOT, PJM, MISO, SPP, CAISO, NYISO and ISO‑NE) and supports 100+ daily customer interactions. Core Responsibilities Strengthening customer relationships – own the quality of analyst output across the ISOs, build trusting relationships, and respond to customer feedback. Be a trusted, approachable point of contact for key North American accounts, building relationships grounded in genuine market understanding. Work closely with Sales and Customer Success to understand what customers value most and to ensure product and service improvements reflect those needs. Foster a personalised service culture where analysts know their accounts well, share insight proactively, and deliver analysis tailored to each customer’s portfolio. Shape the team to deliver better customer outcomes and lead its evolution from a centralized, manually intensive operation to a customised advisory model. Define the automation agenda for the MI team, prioritising workflows and partnering with analysts, data scientists and engineering to actualise those investments. Work with leadership to align our structure and talent strategy, then deliver the plan to improve coverage of and responsiveness to customer needs. Develop and care for your people – recruit, develop, and retain senior market analysts across North America, revise the career framework, and collaborate with HR on compensation and retention. Contribute to strategy and direction – maintain a sharp view on customer needs, market dynamics and the competitive landscape, and translate that into a clear plan for evolving Wood Mackenzie’s analytical capabilities. Maintain a sharp view and translate market dynamics into a clear plan for evolving our analytical capabilities to strengthen customer relationships. Contribute to the Trading Analytics product strategy and roadmap, linking day‑to‑day market experience to longer‑horizon product improvements. Travel across our customer footprint to work in‑person with analyst teams and customers, staying genuinely connected to the people and markets we serve. Own the team’s contributions to customer retention and satisfaction, working with product, sales and customer success to drive accountability for high standards of service. Experience and Qualifications At least seven years of experience in North American power market analysis, forecasting or trading, with expertise across multiple ISOs. Direct exposure to desk environments where analysts inform live market decisions. Thorough understanding of day‑ahead, real‑time and congestion dynamics. Approximately four years of experience leading a team of three or more analysts or researchers, with a record of helping people grow. Experience collaborating directly with customers – traders, asset owners and retailers – as a trusted advisory voice. Familiarity with technology and tooling decisions, including forecasting methodologies and modelling platforms. Ability to engage with product and engineering teams on automation priorities, understanding what to systematise and why. Experience building or rebuilding analyst teams in fast‑paced environments, including defining capability frameworks, talent benchmarking and retention strategies. Skills and Attributes Thorough understanding of power market price forecasting and how Wood Mackenzie’s approach creates value for customers. Ability to connect research quality to customer outcomes, understanding how analyst work translates into satisfaction and loyalty. Effective communication and listening skills – translate complex market dynamics clearly for customers, colleagues and leadership. Comfortable working through uncertainty and change collaboratively, bringing people along rather than directing from the front. Genuine commitment to equity and inclusion, creating a team where people of all backgrounds feel they belong. Hybrid Working You will spend a minimum of two weeks per quarter across our North America customer footprint, with more flexibility in how and where you work day‑to‑day. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at . #J-18808-Ljbffr Genscape