STORE/NIGHT ASST DEPT LEADER

Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for department in absence of night department leader. Support the day-to-day functions of Grocery Operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for department in absence of night department leader. Support the day-to-day functions of Grocery Operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Adhere to all local, state, federal laws, safety and food safety regulations, and company guidelines. Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork. Train and develop associates on performance of their job. Create an environment that enables customers to feel welcome, important and appreciated by informing customers of specials, answering questions regarding products sold within the department and throughout the store and make suggestions about products. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions and ensure merchandising standards are met throughout all areas of responsibility. Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department. Operate register, handle money, process coupons and tender payment. Help control expenses for the department. Ability to bend, squat, kneel, and lift/carry objects up to 50 pounds throughout shift. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule appropriately for all price change activity. Perform price changes and ensure overall price integrity. Assist the night department leader with the inventory process. Train department associates on achieving and maintaining inventory/stocking, CAO and Key Retailing standards. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Operate equipment safely and efficiently. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Report all safety risks or issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum 18 years of age Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Desired Management experience Grocery experience #J-18808-Ljbffr Kroger