Project Consultant Syracuse, NY

Employee-Owned Premier Countertop Company is looking for a Project Consultant for a growing company in Syracuse. Full-time, Monday through Friday!

JOB SUMMARY

Respond to customer inquiries regarding product offerings, company services, product pricing, order status, and delivery schedules. Provide excellent customer service by utilizing in-depth knowledge of company products, services and or product specifications.

ESSENTIAL JOB FUNCTIONS

Follow up on customer inquiries for product offerings, pricing, and delivery information. Respond to customer inquiries via phone, mail, fax and showroom visits and prepare sales quotes for current and/or potential customers. Interface with production staff to discuss customer requirements and or product specifications. Review customer specifications, layouts, and product dimensions to develop product pricing and convey information to customers as requested. Meet with clients in showroom, explain materials, edges, options, and show them materials. Respond to customer requests for product samples and ensure samples are delivered within requested time frame. Perform related duties as required to meet department and or company objectives.

ACCOUNTABILITIES

Contribute to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner. Follow all company safety policies and procedures as set forth in the Employee Handbook.

MINIMUM JOB QUALIFICATIONS

High school diploma or GED required. Previous sales experience strongly preferred. Previous experience quoting jobs required.

KNOWLEDGE, SKILLS & ABILITIES

Strong written and oral communication skills to interact with customers, vendors and co-workers in a professional and helpful manner in person or via phone or written correspondence. Strong problem solving and analytical skills. Ability to persuade and influence others. Ability to create, compose, and edit written materials. Excellent organizational, interpersonal, and written communication skills. Ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing and/or data entry.

MENTAL AND VISUAL REQUIREMENTS

Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading. Ability to discern colors and patterns.

PHYSICAL ACTIVITIES AND REQUIREMENTS

Ability to sit for extended periods of time, walk, talk, hear, push, pull, reach, stoop, kneel, crouch, or bend, climb, and perform repetitive motions. Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

EQUIPMENT USED

Ability to operate various office equipment including computer, printer, telephone, fax machine, and copier. Computer Software: Peachtree, Microsoft Word and Excel. #J-18808-Ljbffr Kaizen Lab Inc.