Patient Services Specialist 2 Harborview 1WC Ortho Trauma and After Care Clinic

Job Description Harborview Medical Center – 1WC Ortho Trauma/After Care Clinic has an outstanding opportunity for a Patient Services Specialist 2. Work Schedule Full‑time, 100% FTE 40 hours per week Monday – Friday, 8:30 am – 5:00 pm Department Description The Orthopaedic Trauma and Fracture Clinic and After Care Clinic at Harborview Medical Center helps patients achieve the best possible recovery after discharge from Harborview’s Emergency Department. Our physicians assess patients requiring follow‑up treatment for many ailments, including hypertension management, newly diagnosed diabetes, anticoagulation, wound care, orthopedics, general medicine, neurology, and respiratory and cardiovascular diseases. Position Highlights Conveniently located near public transportation Opportunity to make a difference for patients and employees we serve Opportunity for career growth Primary Job Responsibilities Provide staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging Schedule provider and ancillary service appointments Obtain patient demographic, financial, and clinical information Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery Perform other duties as requested Requirements High school graduation or equivalent At least one year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience Compensation, Benefits and Position Details Pay Range Minimum: $21.39 per hour Pay Range Maximum: $28.83 per hour Other Compensation: None Benefits: For information about benefits for this position, visit Shift: First Shift (United States of America) Temporary or Regular: Regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: WFSE HMC Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal‑opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr University of Washington