Intern, Business Operations

Business Operations Intern

The Business Operations Intern will support the Business Operations team in the coordination, analysis, and execution of key commercial and operational activities. Working closely with cross-functional partners, the intern will assist with data organization, reporting, process documentation, and day-to-day team support to help improve visibility, efficiency, and execution across the department. This role provides exposure to business operations in a fast-paced biopharmaceutical environment, including experience with reporting tools, process improvement, and cross-functional collaboration. We're thrilled to provide a 10-week paid internship at our facility in Tustin, CA. As an intern, you'll dive deep into our team culture, take on significant projects, and play a vital role in our team's dynamics. This full-time, 40-hour per week office position is designed to offer you a wealth of experience and the chance to connect with professionals in the industry.

Key Responsibilities:

• Support the development and maintenance of a centralized database for executed client contracts, including MSAs, work statements, change orders, and related documents.
• Organize contract files, naming conventions, metadata, and supporting references to improve accessibility, consistency, and version control.
• Assist with preparing contract records and document repositories to support future quick access and analysis through AI-enabled tools.

Salesforce Data, Reporting, and Dashboard Support

• Assist with Salesforce data entry and ongoing data maintenance to support accurate opportunity, client, and pipeline records.
• Help create and update reports and dashboards that improve visibility in pipeline activity, commercial metrics, and team performance.
• Support efforts to streamline pipeline reporting by improving system-based reporting and reducing reliance on manual data extracts.

Proposal Automation and AI Enablement

• Support the exploration of automated proposal drafting tools and help evaluate opportunities to improve proposal development efficiency.
• Assist in gathering, organizing, and structuring content inputs that could support the development of an AI agent for first draft proposal generation.
• Document workflows, requirements, and improvement ideas related to proposal automation and other digital enablement initiatives.

Data, Metrics, and Cross Functional Support

• Assist with data organization, validation, and analysis to support internal reporting, team priorities, and operational decision-making.
• Work with cross-functional partners to gather updates, maintain trackers, and support follow-up on business operations action items.
• Contribute to dashboard updates, KPI summaries, and other materials used for internal business reviews and leadership reporting.

Process Improvement and Documentation

• Help document workflows, standard procedures, and team processes to improve consistency and scalability.
• Participate in continuous improvement initiatives by identifying inefficiencies and supporting practical solutions.

Administrative and Organizational Support

• Help organize shared folders, team resources, and documentation repositories used by the Business Operations team.
• Support meeting preparation, notes, action item tracking, and other administrative tasks that help the team operate efficiently.

Qualifications:

• Current enrollment in a Bachelor's or Master's program in Business, Operations, Supply Chain, Information Systems, Life Sciences, Analytics, or a related field.
• Strong interest in business operations, commercial processes, systems, and process improvement within the biotechnology or biopharmaceutical industry.
• Highly organized with strong attention to detail, especially when working with data, documents, and multiple priorities.
• Strong written and verbal communication skills, with the ability to work effectively across cross-functional teams.
• Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint, and familiarity with collaboration platforms such as Teams and SharePoint.
• Interest in data management, reporting, dashboards, or CRM systems such as Salesforce.
• Interest in digital tools, automation, or AI-enabled solutions is preferred.
• Ability to work in a team environment, manage multiple tasks, and meet deadlines.
• Availability to work full-time for the duration of the internship at our Tustin, CA facility.
• Authorization to work in the country where the internship is located.

Position Type/Expected Hours of Work: This role is a full-time position operating Monday through Friday, 5x8 (5 days x 8 hours) schedule. Internship to begin on Monday, June 15th and end on Friday, August 21st.

What to Expect as an Avid Bio Intern:

• Summer Project: A personalized project plan with a pre-determined roadmap and week-by-week milestones, providing clear expectations and measurable outcomes.
• Mentorship: Your manager and team will provide training, mentorship, and development opportunities throughout the internship.
• Weekly Check-ins and 1:1s: Regular meetings to support clear communication, development, and ongoing guidance.
• Performance Assessments: Mid-summer and end-of-summer performance assessments that provide constructive feedback to support your growth and success.
• State of the Art Facility: You'll work alongside talented professionals in our world-class facilities.
• Internship Experiences: Intern Open House, Summer Leadership Series, Lunch & Learns, Intern Night Out, Site Tours, and an End of Summer Presentation.

Compensation: The compensation for this role is $20.00 per hour.

Who you are:

• You are organized, detail-oriented, and dependable, with a strong ability to manage information accurately and follow through on assigned tasks.
• You are curious and eager to learn, with an interest in how systems, data, and processes support business operations.
• You communicate clearly and work well with others, building effective relationships across teams and contributing in a professional manner.
• You take initiative, adapt quickly, and enjoy finding practical ways to improve efficiency, organization, and visibility.

Physical Demands & Work Environment: In this dynamic role, expect a blend of regular activities like sitting, standing, and walking, with occasional physically engaging tasks such as lifting objects up to 20 pounds. The work environment might expose you to electrical shocks, toxic chemicals, vibrations, or loud noise levels occasionally. However, reasonable accommodations are available to enable individuals with different abilities to perform effectively, ensuring a supportive and adaptable work setting. Your visual acuity, including close, distance, and color vision, will be essential in navigating through the diverse day-to-day demands of this position.