Senior IT Project Manager (EPIC Modules Implementation)

Job Description

Job Description

Summary: Under the direction of the Manager, Director, or other senior personnel, the Project Manager determines user demands, establishes work priorities, and plans, directs, and monitors project work. Supports Information Systems-related business planning requirements, including but not limited to budgeting, scheduling, and workload planning. Maintains project issues and reports to Information Systems management and local steering teams on the progress of critical path items. Reports project status and accomplishments. Relies on experience and judgment to plan and accomplish goals. The Project Manager gathers and evaluates information concerning a user's conceptual needs, estimates and schedules project activities and associated costs, coordinates and participates in analysis/design/coding activities, ensures that system changes are fully tested, ensures users are fully trained and prepared, meets associated guideline and procedure requirements, and coordinates implementation of the changes.

Responsibilities:

• Follow PMO methodology and processes to lead and manage projects end-to-end.
• Responsible for creating and managing project scope, resources, and budget. Analyze and understand business requirements, vendor statements of work, and other requirement documents to clearly outline project artifacts.
• Expected to manage multiple projects while maintaining a high level of quality in deliverables, implementation, and customer experience.
• Manage complex, enterprise-level projects with minimal oversight. Enterprise-level projects include multiple ministries/locations. Responsible for bringing the right leadership, resources, vendors, and stakeholders together to organize and facilitate project kick-offs.
• Senior PMs are responsible for managing multiple complex, enterprise-wide projects simultaneously by following PPMO processes and maintaining the highest quality standards.
• Senior PMs are expected to provide oversight to Project Coordinators, PM I, and PM II. They are also responsible for the successful implementation of the projects they oversee.
• Ensure PPMO processes are followed, and artifacts are developed and saved in the appropriate documentation repository.
• Ensure all project documentation is complete and ready for external audit according to PPMO processes and procedures.
• Responsible for creating the Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee presentation materials, GLRA, and Change Management documentation.
• Establish critical path milestones and report status to executive leadership regularly. Must develop a concrete project plan before moving to implementation. Project progress must be led and tracked according to this plan. Managing projects without a plan is not acceptable.
• Identify dependencies and risks in advance, work with stakeholders to create mitigation plans, and actively monitor and report progress.
• Adhere to PPMO departmental policies, procedures, and documentation requirements. All project documentation is subject to internal and external audits and must be meticulously maintained.
• Facilitate planning and design sessions to clearly define in-scope, out-of-scope elements, and overall project design.

Training:

• Collaborate with IS Training and Vendors to plan, prepare, and maintain documentation related to programming, systems operations, and user guidance.
• Translate business specifications into user documentation.
• Plan, write, and oversee user support documentation efforts, including online help resources.
• Ensure users are properly trained on the operation and functionality of computer applications and associated business processes.
• Validate user competency in the use of information systems prior to go-live or major changes.