Institutional Research Manager / Senior Research Analyst

Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position. Job Duties Extract, clean, validate, and analyze institutional data from the institutional data warehouse and other data sources to produce timely, accurate, and relevant information for administrators, the Graduate Center community, external stakeholders, and reporting agencies. Develop and update institutional reports, dashboards, and visualizations related to admissions, enrollment, retention, graduation, time-to-degree, student success, and other key performance indicators. Conduct institutional research studies and data analyses to address strategic questions, evaluate initiatives, and support data-informed decision-making. Support the maintenance of the institutional data warehouse through routine data updates, quality assurance, and documentation. Support institutional survey initiatives, including survey development, administration, analysis, and reporting of results. Interpret quantitative and qualitative data and communicate findings through reports, presentations, dashboards, and other formats tailored to diverse audiences. Maintain documentation of data definitions, reporting methodologies, business rules, and analytical processes to promote transparency and consistency. Collaborate with academic and administrative stakeholders to identify information needs, define reporting requirements, and provide analytical support for institutional effectiveness initiatives. Manage multiple projects, reporting cycles, and deadlines while exercising strong organizational skills, attention to detail, and sound judgment. Stay current with institutional research methodologies, higher education reporting requirements, survey practices, and analytical tools. Perform related duties as assigned. Job Qualifications Bachelor's Degree and six years' relevant experience required. Preferred Qualifications: Master's degree with coursework in research methodology, statistical analysis, data visualization, and survey research methods, with at least four years of relevant professional experience. D. preferred in quantitative, analytical, social science, education, public policy, or related fields. Demonstrated ability to conduct independent research studies, including research design, data collection, analysis, interpretation, and reporting of findings to support institutional decision-making. Strong analytical, quantitative, and problem-solving skills, with experience in data management, validation, analysis, and interpretation. Proficiency in SQL and statistical analysis software and tools such as R. Experience developing dashboards and data visualizations using Tableau or similar tools. Experience designing and administering surveys using Qualtrics, as well as processing and analyzing survey data. Excellent written and verbal communication skills, with experience producing reports and presentations for executive leadership and external stakeholders, with the ability to translate complex data into actionable insights. Demonstrated ability to work independently, take initiative, and manage multiple priorities and deadlines. Strong attention to details and consistent work quality. Experience with institutional research, higher education analytics, and student success metrics, including admissions, enrollment, retention, graduation, and time-to-degree analyses. Institution Description Graduate School and University Center of the City University of New York is a public research institution and postgraduate university in New York City. Formed in 1961 as Division of Graduate Studies at City University of New York, it was renamed to Graduate School and University Center in 1969. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. Application Due Date: 2026-10-20 Job Start Date: 2026-11-09 City: New York City State/Province/Region: NY Institution: The Graduate Center, CUNY Reports To: Director for Institutional Effectiveness Staff # Reporting to Position: 1 Reports In Office: Office of Institutional Research and Effectiveness #J-18808-Ljbffr Association For Institutional Research