Customer Service Representative (csr)

Job Description

Job Description

Dallas, TX | Full-Time

Are you passionate about working with people and delivering great customer experiences?

At Pro-Active , we specialize in connecting brands with customers through live events, in-person campaigns, and direct engagement strategies . We’re currently hiring a Customer Service Representative who is eager to build real-world experience in customer relations, sales, and marketing .

If you’re someone who enjoys fast-paced environments, values growth, and wants to develop professional skills, this is a great opportunity to get started.

What You’ll Do

• Provide exceptional customer service through face-to-face interactions
• Represent client brands in a professional and engaging manner
• Assist customers by understanding their needs and offering solutions
• Support promotional campaigns and customer engagement initiatives
• Help drive brand awareness and customer acquisition efforts
• Maintain a clean, organized, and welcoming environment
• Collaborate with team members to meet daily and weekly goals

What We’re Looking For

• Strong communication and interpersonal skills
• Customer-first mindset with a positive attitude
• Team-oriented, reliable, and coachable
• Ability to thrive in a fast-paced, people-focused environment
• Previous customer service, retail, or sales experience is a plus (not required)
• High school diploma or equivalent
  compensation, training, performance evaluation, or termination

What You’ll Gain

• Hands-on experience in customer service, sales, and marketing
• Ongoing training and mentorship
• Opportunity to grow into leadership and management roles
• Performance-based incentives and bonuses
• A supportive, team-driven company culture
  ,

We are actively hiring and looking to bring on new team members immediately .
Submit your resumé now to be considered for an interview.

Join our team and embark on a rewarding career with Pro-Active. Please submit your resumé to apply.

Pro-Active is an equal opportunity employer. Decisions related to hiring, compensation, training, performance evaluation, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.