Customer Service Associate (Collections) - Temporary

$20 per hour

Express Employment

Kalispell, MT

Job Description

Located in Kalispell, MT

Salary: 20

Customer Service Associate (Collections) - Temporary

Express Employment Professionals

Pay: $20.00/hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Duration: Temporary Assignment (2-3 Months)
Location: In-Office

Express Employment Professionals is seeking a reliable and professional Customer Service Associate (Collections) for a temporary 2-3 month assignment. This role is ideal for an individual who enjoys working with customers, can manage a high volume of calls, and remains calm and professional in a fast-paced environment.

Job Responsibilities

Answer and operate a multi-line phone system efficiently and professionally
Make outbound collection calls regarding outstanding invoices
Assist customers with payment processing
Take detailed and accurate messages for the company
Transfer complex customer inquiries to appropriate internal staff members
Maintain positive customer relationships while handling collections activities
Perform data entry and update customer information accurately
Provide excellent customer service on every interaction
Complete additional administrative duties as assigned

Qualifications

High school diploma or equivalent required
Previous customer service experience required
Previous data entry experience required
Proficiency with Microsoft 365 required
Strong communication and interpersonal skills
Ability to build and maintain positive customer relationships
Detail-oriented with excellent organizational skills
Self-motivated and dependable
Ability to stay productive with minimal supervision
Strong multitasking abilities
Ability to remain calm and professional under pressure
Comfortable handling a large volume of inbound and outbound calls
Ability to perform basic mathematical calculations

Physical Requirements

Ability to sit for the majority of the workday
Ability to lift up to 25 pounds occasionally

What We Offer

Paid training provided
Supportive team environment
Valuable customer service and collections experience
Consistent Monday-Friday schedule

If you are dependable, customer-focused, and ready to contribute in a professional office environment, we encourage you to apply today!

Express Employment Professionals
Helping Good People Find Good Jobs.

#kalimt

Express Office: Kalispell

4 Sunset Plaza

Suite 101

Kalispell, MT 59901

Apply

Vacancy posted 1 day ago

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