BARTENDER
Hula Grill Kaanapli
MIN WAGE + TIPSBENEFITSMedical, Dental, and Vision insurance for qualifying employeesFree therapy for all employees through TalkspaceHoliday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas DayPaid Time Off: Vacation and Sick LeaveEmployee Meal Program with FREE Fresh cooked meals during each shift50% Food and Beverage discount at all T S RestaurantsReferral ProgramAnniversary of Employment Gift ProgramRewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)Holiday PartyLegacy of Aloha Scholarship ProgramPOSITION SUMMARYProvide the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant and bar.ESSENTIAL FUNCTIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Assist in preparing bar for service by setting up bar and bar area, including preparing items such as linens, silverware, and glassware, stocking liquors, preparing garnishes, preparing drink mixers.Greet all guests and co-workers in a warm, personal, friendly manner.Review drink menus and specials with guests seated at the bar and make recommendations.Offer food menus to guests seated at the bar and answer questions about menu items, offering descriptions and making recommendations. Inform guests of daily specials including pricing if not listed on the menu. Explain how various menu items are prepared, describing ingredients and cooking methods.Follow T S protocol and inform manager on duty for all noted guest allergies.Take guests' food and beverage orders and enter orders into computers for transmittal to kitchen staff.Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Prepare, garnish, and serve drinks for guests seated at bar in an efficient manner.Prepare and garnish drinks for guests seated at restaurant tables in an efficient manner.Check with guests to ensure that they are enjoying their food and drink items, and take action to correct any problems.Remove dishes and glasses from bar, and take them to kitchen for cleaning.Prepare and present guests' checks according to policy, ensuring any special requests are followed (such as split checks), and collect corresponding payments.Polish and restock all glassware as needed.Restock all bar items including wine, beer, condiments, etc.Clean entire bar area including bar top, glass washer, etc.Stock iceTake garbage and recycling to appropriate destinationMonitor guests’ physical condition when entering the restaurant and bar; monitor alcohol consumption while on the premises to ensure all T S and county serving policies are followed. Take appropriate steps according to T S policy to reduce the occurrence of alcohol related issues.Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.Work in a safe manner and report any safety concerns; personal, employee or guest injury.Follow food safety program guidelines of handwashing, bare hands, hygiene and health.POSITION QUALIFICATIONSGuest Oriented - Ability to take care of the guests’ needs while following T S procedures.Working Under Pressure - Ability to complete assigned tasks under stressful situations.Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively listen and understand the comments and questions of others.Decision Making and Judgment - Ability to make sound decisions with available information while following T S policy.Conflict Management - Ability to deal with others in a negative situation and work towards a positive outcome.Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.Friendly and Energetic- Ability to exhibit a cheerful demeanor toward others and bring energy to the performance of the task.Neat and Well Groomed.SKILLS & ABILITIESExperience: Six months to one year related experienceComputer Skills: Experience with Point of Sale System.Certificates & Licenses: Job offer contingent upon completion of background screeningMust pass test with Liquor Department and obtain liquor cardMust take and pass all training tests 90% or higher.Must be at least 21 years of age.PHYSICAL REQUIREMENTS(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)Stand Constantly Squat or Kneel FrequentlyWalk Constantly Bend ConstantlyUse hands / fingers Constantly Lift/carry 11-20 lbs ConstantlyReach Outward Constantly Lift carry 21-40lbs FrequentlyReach above shoulder Frequently Push/pull 10-25lbs FrequentlyClimb Occasionally Push/pull 26-40lbs FrequentlySense of Sound (Hear verbal requests by guests, coworkers, and managers)Vision (Near, Distance, Color, Peripheral, Depth Perception)Sense of Smell, Sense of Taste, Sense of TouchAbility to wear Personal Protective Equipment (PPE) (Non Slip shoes, back belt when lifting over 20lbs, safety glove when using knife)WORK ENVIRONMENTFast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and high-pressure. #J-18808-Ljbffr
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