Account Executive, Ticket Sales

Account Executive, Ticket Sales

The Account Executive, Ticket Sales, is a full-time position. The ideal candidate will be a highly energetic and self-motivated individual that will work with the Ticket Sales Team to fulfill annual Season Ticket Member and Group ticket sales strategies.

Primary Responsibilities:

• Use persuasive sales techniques to sell season ticket packages, group outings, premium suites and experiences.
• Develop new business and potential customers through prospecting, following up on referrals and networking.
• Present package offerings in person or virtually.
• Engage with fans and customers in-arena during games to provide high level customer care.
• Prospect potential new sales while working game activation activities.
• Build quality fan data through maintaining detailed notes and customer information in sales databases.
• Research latest industry trends to accumulate the knowledge to be a successful sports marketer in the industry.
• Other duties and responsibilities as required.

Qualifications & Requirements:

• Bachelor's degree in business or a related field.
• One or more years of professional selling experience is preferred.
• Ability to engage and interact with current and prospective clients and fans.
• Desire to work in a fast-paced, fun environment.
• Ability to problem solve and deliver high end customer services.
• Uphold and demonstrate organizational values at all times: Integrity, Curiosity, Empathy, Collaboration & Originality.
• Ability to foster a positive team culture, work well and collaboratively with others.
• Demonstrate excellent personal motivation and persistence to overcomes obstacles.
• Strong verbal and written communication skills.
• Proficient in ticketing systems, Microsoft Office Suite to include Excel, Word, PowerPoint, and other computer skills required.
• Knowledge of Ticketmaster Archtics and Salesforce CRM is preferred.

The Team:

The Rockford IceHogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Blackhawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home and offices in downtown Rockford, 401 E State Street.

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong community presence.

The Rockford IceHogs' goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and continuing their commitment to developing exceptional talent.