Front Desk Associate

divh2Front Desk Associate/h2pTitle: Front Desk Associate/Night Auditor Reports to: Front Desk Lead General Manager/ppRequired Tasks: According to Hotel Standards:/pulliGuest Check-in Check-out/liliPMS Operations/liliCash Handling Credit Card Transactions/liliSwitchboard Operation and Telephone Etiquette/liliFront Office Emergency/Security Procedures/liliReservations-Guest Rooms/liliAssist with Administrative Duties as assigned by Management/liliKeep Front Desk Area Lobby Neat Tidy and Clean Daily/liliSet up Breakfast Bar or Refill/Monitor Cleanliness of Bar Tables/liliMinor Decision Making/liliTake Group Reservations Set up Group Blocks/liliSales of Guest Rooms with New Arrivals and Phone Inquiries/liliFollow All Policies Procedures as Outlined in the Employee Handbook/liliMust be Neat, Clean Well-Groomed in Proper, Clean Uniform with Nametag/liliOperate Laundry as Directed/liliMaintain a Professional Attitude to all Guests, Associates Vendors/li/ulpRequired Skills:/pulliFluent Verbal Written Communication in Proper English (Spanish, if possible)/liliBasic Math/liliHand Writing/liliComputer Skills/Keyboard/Typing Skills/liliOperate a 10 Key Calculator/liliHospitable, Civil Contact with the Public/liliAbility to Work Independently, with Little to no Supervision/liliAbility to Complete Multiple Tasks Simultaneously/liliNight Audit/Basic Accounting Skills/Training/li/ul/div