Customer Service Specialist

Role Description This is a full-time, on-site role as a Customer Service Specialist, located in Westland, MI. The role involves directly assisting customers with inquiries, providing high-quality support to ensure customer satisfaction, managing customer communications, and handling issues or complaints via phone, email, or face-to-face interactions. The specialist will also focus on maintaining a positive customer experience by addressing concerns efficiently and professionally. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills to effectively resolve inquiries and deliver a high standard of support Proficiency in Customer Experience and a dedication to enhancing interactions to build lasting relationships Strong Phone Etiquette and communication skills to handle customer requests with professionalism Proven ability to work collaboratively within a dynamic team environment Processing Orders, Shipments and Invoicing. High school diploma or equivalent is required; additional education in business or a related field is advantageous #J-18808-Ljbffr