Receptionist

Front Desk Manager

Manages the front desk acting as the first point of contact for visitors and callers.

Job Duties

• Greet visitors, answer phone calls, and address customer inquiries related to billing, invoices, and payments.
• Assist with invoice preparation, payment processing, and maintaining accurate records.
• Manage files, perform data entry, and maintain a clean and organized reception area.
• Ensure the large conference room is in good, clean condition, stock supplies and beverages for the conference room. Ensure that the coffee machine has coffee first thing in the morning and is turned off at the end of the day.
• Schedule appointments and assist with filing for VP, provide general administrative support to the billing department such as coordinating lunch deliveries and orders.
• Effectively communicate with customers, staff, and other departments to ensure accurate and timely processing of information and inquiries.
• Performs other duties as assigned

Qualifications and Skills

• Excellent time management, customer service skills and problem solving skills.
• Strong communication, interpersonal and organizational skills.
• Proficiency in data entry, record keeping and general office procedures.
• Proficient in Microsoft Office Suite

Education, Experience and Certification/Licensure Requirements

• H.S. Graduate
• Familiarity with billing processes, invoice preparation and payment processing preferred.