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Office Systems Associate 2

Konica Minolta Business Solutions Ltd

Overview

Si ce poste est situe au Canada, veuillez visiter notre site francais a l'adresse suivante : et rechercher le numero d'emploi indique ci-dessus afin de consulter cette offre d'emploi en francais.

Are you mechanically inclined and excited aboutestablishinga growth-oriented career?

Join Konica Minolta as aField Service Techniciantodemonstrateyour mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a$1,500sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities,optimizingcloud data security and functionality, offering managed print,ITand automation services, and so much more!This isa great opportunityto learnnew technologieswhile growing your career with an industry leader.

Responsibilities

WhatYou'llDo:

  • Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

  • Responsible to use andmaintaina variety of tools and gauges to repair and diagnose production machinery

  • Ability to drive to customer sites within assigned territory, track inventorysupplyand keep customers informed on scheduling.

  • Develop professional customer relationships andmaintaina high levelof customer satisfaction

  • Demonstrate progress in technical abilities, troubleshooting techniques and productivity

  • Log service visits and document updates for eachclientaccount.

  • Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

  • Hands on and computer-based training on current and upcoming technology products & services

  • Exposure to IT networks and services with career growth opportunities

  • Competitive car allowance program and paid mileage

  • Company providedlaptopandphone

  • An inclusive and flexible workplace environment that highly valuessharing ofnew perspectives.

  • Comprehensive benefits package includingpaid holidays, vacation, medical/dental, 401k, employeeassistanceand tuition reimbursement programs.


Qualifications

Minimum Qualifications:

  • 0-2 years of experience with servicing/repairing office equipment or machinery

  • High School Diploma/GED or equivalent experience

  • Reliable transportation to drive to customer sites daily

  • A+ or N+ Certification and exposure to IT Networks a plus

.

For internal applicants requires Konica Minolta internal certifications on:

  • Outward Associate
  • Outward Professional
  • Outward Expert - Office Solutions
  • KMBS Controller (Emperor)
  • Classroom
  • Minimum of High School diploma or GED required.
  • Technical School training preferred.
  • 1-2 years of experience related to technical/repair of business equipment.
  • Certified on N+ or equivalent.
  • Additional IT certifications or training are a plus

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansiveIntelligent Connected Workplaceportfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to beranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the#1 Brand for Customer Loyalty in the MFP Office Copier Marketby Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for itsbizhub One i-Series. For more information, please visit Konica Minoltaonlineand follow it onFacebook,YouTube,LinkedInandTwitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, jobrelated knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.

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