Credit & Collections Representative

Collections Specialist Sciex LLC Redwood City, CA This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs business to business collections while working with management and sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives. Key Responsibilities: Improve day sales outstanding ("DSO") to current company monthly/yearly goal Ensure all past due accounts have been contacted while enforcing agreed payment terms Work with customers to schedule payment arrangements on upcoming and past due invoices Convert accounts to ACH/checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately Communicate with field personnel to discuss any problem accounts/situations to meet a common goal