Technology Specialist

Technology Specialist The Legal Aid Society of Hawai‘i, a non-profit law firm, endeavors to provide civil legal services throughout the State of Hawai‘i to those most in need. Our mission is to provide essential legal services addressing critical legal needs through high quality legal advocacy, outreach and education in the pursuit of fairness and justice. Our team of dedicated advocates work every day with a purposeful desire to help and serve our community. Position: The Technology Specialist is based in the Honolulu Office and assists in the implementation of technology solutions to help clients and provides support to staff with technology and case management tools, Microsoft products, and other applications. Provides staff training and IT onboarding of new hires. Assists in problem solving and planning for technology use and implementation by the firm. Requirements Associate’s degree or equivalent from two-year college or technical school or equivalent experience required. Demonstrated advanced computer skills and the ability to quickly learn and master legal services application programs including WordPress, DocAssemble, HotDocs, A2J interfaces, and Legal Server. Training will be provided. Must also have advanced understanding of basic computer programs (Excel, Outlook, Microsoft Word, PowerPoint, SharePoint; and Teams). Demonstrable commitment to social justice or issues affecting low-income populations a plus. Able to independently diagnose technology issues under the direction of the Director of Technology. Able to meet deadlines and perform multiple tasks with attention to detail. Able to work under pressure in an empathetic and professional manner. Able to work collaboratively and maintain good working relationships in a small working group. Able to communicate complex technology matters in layman/simple terms and to provide clear instructions. Compensation $21.74 - $28.80 per hour commensurate with experience and qualifications. Benefits Two medical insurance providers offering four different plans from which to select, free single coverage, and employer contribution to premiums share for dependents. Dental insurance. 401(k) plan with employer matching. Life Insurance for employees and dependents. Free long-term care and long-term disability insurance. Parental leave plan with eight weeks of fully paid leave available after one year of full-time employment. Free employee assistance plan – up to six sessions per year also available for household members. Paid time off includes twenty-one days of vacation, twelve sick days, one personal day, and fourteen paid holidays annually (fifteen during Election Year) with additional paid bereavement and jury duty leave. Hybrid work is available, subject to program and office needs. Hybrid working conditions are subject to change. To apply, please submit a cover letter, resume, and contact information for three professional references to No Calls Please. This job posting does not create an employment contract, implied or otherwise. The position requirements, duties, and offered benefits are subject to change. The Legal Aid Society of Hawaii is an Equal Opportunity Employer. More information about Legal Aid can be found at The Legal Aid Society of Hawaii is an Equal Opportunity Employer. #J-18808-Ljbffr