Lead Ambulatory Service Rep - Outpatient Cancer Center

Lead Ambulatory Service Representative With Cancer Center

We're searching for a Lead Ambulatory Service Representative with Cancer Center, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will work directly with licensed providers or a group of providers in a virtual or non-virtual care setting. The Lead Ambulatory Services Representative assists the care team by coordinating complex patient care activities, administering the patient scheduling system for the designated provider(s) and supporting patient flow and serving as an expert or MD liaison for clinic unlicensed functions and patients/families.

Think you've got what it takes?

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Qualifications:

• Required H.S. Diploma or GED
• Required 3 years' Experience in a healthcare setting with preferred pediatric and supervisory experience

Job Duties & Responsibilities

• Conducts patient admission process, including check-in/welcome desk, PAR's, registration, past pending.
• May ensure patient is oriented to the virtual visit process and has all technology set up to successfully complete.
• Performs patient registration procedures per department process.
• Ensures that all necessary patient forms are provided and filled out for the clinic visit
• Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes.
• Alerts staff and providers of any changes or discrepancies in patient's scheduled appointment
• May refer all patients with no or inadequate funding to the financial counselor with zero reported complaints.
• Changes status of all appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.
• May maintain an organized filing system of current referrals in progress and already appointed, communicates all missed appointments to PCP and destroy missed referrals after one month.
• May review new referrals with provider of the day regarding appropriate appointment status. Reviews provider schedule for open slots to appoint patients. Contact Central Scheduling with parents to schedule an appointment.
• Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.
• May perform closing procedures (i.e. - reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports for Texas Children's and Baylor, making deposits) in accordance with department processes.
• Provides insurance authorization and collection of cash and deposits for hospital.
• Coordinates schedules for clinic.

About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ' s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children ' s care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children ' s Health Plan, the nation ' s first HMO focused on children; Texas Children ' s Pediatrics, the largest pediatric primary care network in the country; Texas Children ' s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children ' s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Info

• Job Identification 427031
• Job Category Administrative Support
• Posting Date 09/06/2026, 05:00 AM
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 6621 Fannin St, Houston, TX, 77030, US

• 6621 Fannin St, Houston, TX, 77030, US