Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our agency is built around a diverse, experienced team committed to helping customers protect what matters most. Together, our team brings more than 70 years of combined State Farm experience, providing a strong foundation of industry knowledge, customer service, and trusted guidance.

We help individuals and families with a wide range of insurance and financial service needs, taking the time to understand each customer’s situation and provide personalized options. Our goal is to build lasting relationships while delivering the knowledgeable, attentive service our customers deserve.

I attended UC Davis and am married with two kids. Outside of the office, I enjoy staying active, spending time outdoors, and all things sports.

For our team, we offer paid holidays, PTO, health benefits, a Simple IRA, and a hiring bonus. We’re committed to creating an environment where team members feel supported and have opportunities to learn, contribute, and grow professionally.

Our office culture is energetic, supportive, and growth-focused. We’re looking for someone who is coachable, hardworking, and a true team player - someone who manages their time well, takes initiative, and wants to contribute to an experienced and collaborative team.

Location Address: Mountain View - CA, CA 94043

At Kevin Lei - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Mandarin Chinese or Spanish preferred.