Field Service Technician

**Informazioni sulla Divisione:**BW Converting Solutions è un'alleanza strategica di risorse e servizi che riunisce sei aziende Barry-Wehmiller: Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies e Northern Engraving and Machine. Questi leader del settore offrono marchi di fiducia e tecnologie innovative nella progettazione, produzione e assistenza di macchinari per la trasformazione e l'imballaggio ad alte prestazioni per i settori tissue, tessuti non tessuti, igiene, conversione sacchetti, spedizione e stampa.Barry-Wehmiller fornisce a livello globale progettazione, consulenza e produzione tecnologicamente avanzate nei settori del packaging, del cartone ondulato e della trasformazione della carta. Combinando a un'idea di leadership che pone al centro le persone, strategie operative mirate e una crescita basata su obiettivi, Barry-Wehmiller è diventata un’azienda da $ 3 miliardi con quasi 12.000 dipendenti uniti da uno scopo comune: usare la forza del business per costruire un mondo migliore.**Descrizione del lavoro:**The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer’s employees in the operation of company produced machinery at the customer’s plant.**ESSENTIAL FUNCTIONS:*** Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation.* Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer’s questions or problems.* Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem.* Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs.* Report quality issues and take corrective action to prevent reoccurrence.* Act as liaison between customer and company; maintain positive relationships with customers.* Prepare and submit reports as required.* Provide leadership, coaching and mentoring to less experienced personnel.* Work in a team of field service team members, contractors and/or customer personnel through the project stages.* Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.* Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.* Perform other duties as assigned.**EDUCATION & EXPERIENCE:*** An Associate degree in Electro-Mechanical Technology or a related field is required.* B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.**KNOWLEDGE, SKILLS, ABILITIES:*** A strong mechanical and/or electrical skill set is required to complete a variety of work in this position.* Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses is a plus.* Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC is highly recommended, along with a background in machine process control. PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications, including Ethernet and SEROCS protocols.* Ability to travel at least 50% of the time.#LI-MM1*Alla Barry- Wehmiller selezioniamo persone con esperienze e talenti che vanno al di là delle pure competenze tecniche. Se la tua carriera lavorativa non è perfettamente in linea con la posizione, ti invitiamo comunque ad inviare la tua candidatura. Siamo consapevoli che esperienze diverse spesso portino innovazione, eccellenza e un apporto significativo all’azienda, per cui incoraggiamo i candidati con differenti background a mandare il proprio cv. Fateci sapere se avete necessità di supporto per l’alloggio durante le varie fasi di colloquio.***Company:**BW Converting #J-18808-Ljbffr