Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency in Lenexa, Kansas opened in 2023, and we’ve built a welcoming, pet-friendly environment where both customers and team members feel at home. I’ve been with State Farm for over five years and graduated from Kennesaw State University with a degree in Finance.

Outside the office, I enjoy cooking, traveling, and spending time with my wife, our two boys, and our two dogs. That sense of family carries into the workplace — we believe in creating a supportive, flexible environment where everyone can succeed both professionally and personally.

We offer flexibility when needed, and cover licensing costs for our team. If you’re looking for a career in a friendly, growth-minded office where you’ll feel valued and supported, we’d love to have you join our team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kelsey Ballard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.