Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Community events
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

ABOUT OUR AGENCY:
I bring over 23 years of insurance experience, starting my career with State Farm right out of college working alongside my uncle, a 45-year retired State Farm agent. That foundation helped shape my passion for the business and commitment to building strong relationships with both customers and team members.

I’m married with two children and two dogs, and family and community are both very important to me. We stay highly involved locally, supporting organizations like the Starfish Project, Shawnee 1929 Museum, Downtown Shawnee Board, De Soto Days, and several local schools.

For our team, we offer health benefits and a strong focus on work-life balance. We also enjoy participating in community events together, creating a sense of connection both inside and outside the office.

Our office culture is supportive, community-driven, and team-oriented. We’re looking for someone who is positive, engaged, and enjoys helping others - someone who wants to grow their career while making a meaningful impact in the community.

ROLE DESCRIPTION:
Mitzi Ryburn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.