Communications & Marketing Coordinator

Position Title: Communications & Marketing Coordinator Reporting To: Sr. Manager of Communications Location: 1100 E 18th Ave, Denver, CO 80218 Compensation: $33.66 hourly, full-time, non-exempt Schedule: Metro Caring operates on a four‑day work week with Fridays off. Work will take place at the office between typical office hours, with occasional evening and/or weekend hours. Onboarding and training will be conducted in the office; the position primarily requires full‑time, in‑office work, with occasional hybrid opportunities. Benefits 401(k) 5% Match Health Insurance Dental Insurance Vision Insurance Health Savings Account Employee Assistance Program Life Insurance Paid Time Off Paid Holidays Family and Medical Leave Short-Term Disability Starting Date: No earlier than July 27, 2026. Resume screening will begin immediately. This position will remain open until it is filled. Key Responsibilities Storytelling + Content Development – 55% Coordinate Metro Caring’s social media calendar and online engagement: Create, write, schedule, and post content on Instagram, Facebook, LinkedIn, YouTube, and other active channels using Buffer. Organize content schedule in Asana. Collaborate with staff across the organization to collect and share content. Capture photos and/or videos using a mobile device. Conduct interviews to collect and share quotes from community members, staff, and volunteers. Evaluate and report on social media metrics and performance. Respond to comments and direct messages to foster engagement and online conversation. Share content from partner organizations. Ensure brand integrity on social media platforms by using templates and brand resources to design content in Canva and/or Adobe Creative Cloud. Write blog posts, news articles, and digital stories to share updates about Metro Caring’s work and stories of our community. Use ethical storytelling practices to build relationships with community members, conduct interviews, and write stories that advance key organizational messaging and a Right to Food narrative. Design email campaigns, including newsletters, policy Action Alerts, event invitations, and other campaigns using MailerLite, while maintaining clean audience lists and segments. Partner with the Development & Communications Team to propose content ideas that communicate impact and foster engagement with digital audiences. Assist in organizing content libraries of photos and videos for all staff use, ensuring proper formats and community usage permissions. Digital Fundraising & Stewardship – 30% Design and build fundraising email campaigns that increase donations and steward relationships, including donation appeals, thank‑you emails, and impact reports: Track campaign and tactic effectiveness by creating and implementing source and tracking codes (e.g., UTM tracking, Google tags, source codes). Maintain clean audience lists and segments. Use variable fields to personalize emails. Implement accessible email design best practices. Promote digital fundraising campaigns on social media and web, through content and social media‑integrated fundraising tools (e.g., Meta Fundraising) and website landing pages. Package and share content, stories, quotes, and analytics for use in grant reports and donor stewardship. Create branded assets for multi‑channel fundraising campaigns (e.g., website campaign banners, letters, mail appeals) using templates and brand guidelines. Program & Event Marketing – 10% Edit and publish events from staff submissions for Metro Caring’s website calendar via WordPress, including creating relevant graphics and editing submitted content. Publish blogs and news articles on the website, optimizing media for web, writing photo cutlines, and implementing SEO best practices. Support program staff in creating printed and digital materials for program marketing using brand templates in Canva. Implement marketing strategies for signature fundraising events. Create materials for signature events, including email invitations and confirmations, printed signage, and program materials. Prepare materials and toolkits for partners and volunteers to share Metro Caring’s mission at tabling events and presentations. Staff & Community Engagement – 5% Participate in monthly All‑Staff and Strategic Communications Committee meetings/retreats. Participate in partner coalitions (e.g., Colorado Homes for All, Right to Food Community of Practice, Provecho Collective), as interested and assigned. Attend program events to build relationships with community leaders and volunteers. Stay informed and learn about best practices in communications, social media, progressive narrative building, and ethical storytelling. Required Qualifications 1‑2 years of communications and marketing work experience, preferably in nonprofit, government, education, or journalism. Experience conducting interviews and writing published journalistic‑style news, blogs, and/or feature articles. Proficiency in posting and engaging on social media platforms and organizing content calendars. Professional filming and editing skills for social media video and photography, including proficiency in CapCut, Adobe Premiere, or Final Cut Pro. Understanding of design principles and best practices with the ability to follow and implement visual brand standards and guidelines using graphic design software (e.g., Canva, Adobe InDesign). Experience with social media management tools (e.g., HootSuite, Buffer, Sprout Social). Proficiency in email marketing platforms (e.g., MailerLite, Mailchimp, Constant Contact). Proficiency in Microsoft Office Suite applications. Fluent in speaking and writing in English. Preferred Qualifications (Not Required) Bilingual in Spanish. Experience with web editing and/or content management systems (e.g., WordPress). Experience with Asana or other project management systems. Experience with Salesforce or other CRM platforms. Knowledge of web accessibility best practices. Familiarity with ethical storytelling practices. Experience in community organizing and/or community engagement. Competencies Equity & Inclusion : Commitment to strengthening inclusion, diversity, equity, access, accountability, and action in food justice work. Project & Time Management : Ability to manage time and workload effectively and independently, including proactively communicating timeline expectations and needs. Attentive & Effective Writing : Strong writing and detail‑focused editing skills for feature articles, social media captions, email, and web. Creativity : Skilled at iterating and brainstorming multiple ideas to create content that invites engagement and inspires action. Commitment to Continuous Improvement : Practiced in giving, receiving, and applying constructive feedback. Relationship Building : Ability to build trust with colleagues and community members to motivate and invite them to participate in storytelling and content creation. Storytelling : Understanding of what makes a story compelling and the ability to compile and share community stories in a way that prioritizes dignity and agency. Applicants must have reliable transportation. Relocation costs are not covered by Metro Caring. Metro Caring is an equal opportunity employer committed to building and maintaining an inclusive team. We welcome applications from individuals of all backgrounds and life experiences, especially those who represent communities and lived experiences served by Metro Caring. Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute fully. #J-18808-Ljbffr Metro Caring