Director of Rooms

Director Of RoomsThe DoubleTree by Hilton Spokane is looking to add to our hospitality team! Located in the heart of downtown Spokane near Riverfront Park, the Spokane Convention Center, shopping, dining, and entertainment, our hotel offers an exciting and fast-paced hospitality environment focused on teamwork and exceptional guest experiences. If you are passionate about hospitality and looking to grow your career, apply today!At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.Travel PerksOptional Daily PayHealth/Life Insurance401kPaid Time OffDental/VisionEmployee Assistance ProgramReferral ProgramAs the Director of Rooms, you'll oversee all aspects of the Rooms Division—including Front Office, Housekeeping, laundry, Security, Shuttle, and Guest Services. You'll drive guest satisfaction, operational efficiency, and team performance while fostering a culture of excellence and collaboration. This role is ideal for someone who leads with Integrity, thrives on Social Intelligence and Grit, and believes in being Better Every Day.Lead Rooms Division departments to ensure smooth operations and elevated guest experiencesMonitor service delivery and guest feedback to drive continuous improvementCoach and develop team members through evaluations, recognition, and corrective actionsRecruit, hire, and onboard a high performing team with succession planning in mindManage budgets, labor costs, and KPIs including occupancy, ADR, and RevPAREnsure cleanliness, safety, and presentation standards across all guest and public areasOversee inventory and compliance with safety protocols for chemicals and equipmentCollaborate with the Executive Committee on property wide strategies and reportingSupport capital projects, renovations, and PIPs in coordination with other departmentsPerform other duties as assignedDeep understanding of hotel operations, especially Front Office and HousekeepingStrong leadership, communication, and interpersonal skillsProficiency in Microsoft Office and hotel systemsExcellent organizational and problem-solving abilitiesAbility to manage multiple priorities and lead through changeBachelor's degree in Hospitality, Business, or related field preferred5-7 years of Rooms Division or hotel operations experiencePrior experience in a Director or Executive Committee role strongly preferredConsistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.Requirements 126RRHSPCCC