Retail Business Analyst

Lilly Pulitzer

Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind". Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Retail Business Analyst supports the Retail organization through reporting, analysis, communication, and operational execution. This role serves as a key liaison between Retail Stores and cross-functional partners, providing data-driven insights that support business decisions while ensuring stores receive accurate, timely, and actionable information.

The Retail Business Analyst is responsible for analyzing business performance, identifying trends and opportunities, supporting retail initiatives, and coordinating communication related to promotions, systems, inventory optimization, operational processes, and field execution. This position plays a critical role in supporting the success of the retail fleet.

A Day in the Life...

Business Analysis & Reporting

• Analyze daily, weekly, monthly, and seasonal retail performance metrics, including sales, traffic, conversion, payroll, inventory, and customer trends.
• Create and maintain recurring retail reporting and dashboards.
• Identify business opportunities, risks, and trends and provide recommendations to retail leadership.
• Support field leaders with ad hoc reporting and data requests.
• Monitor performance against sales plans and key performance indicators.
• Relate important inventory optimization opportunities to Key partners
• Monitor Sell through and inventory in stores; communicate needs with Planning & Allocation

Retail Operations Support

• Partner with cross-functional teams to support retail initiatives, promotions, product launches, and operational rollouts.
• Assist in the execution and communication of operational processes impacting retail stores.
• Support testing, implementation, and adoption of new systems and tools.
• Monitor store feedback and identify operational challenges requiring resolution.

Project Management & Process Improvement

• Support retail projects including new store openings from planning through execution.
• Assist in developing process documentation and operational best practices.
• Identify opportunities to improve efficiency, reporting accuracy, and store execution.
• Participate in cross-functional meetings and communicate outcomes to retail stakeholders.

Store Partnership

• Serve as a corporate resource and point of contact for stores regarding reporting, operational questions, and process execution.
• Build strong partnerships with District Managers, Area Managers, Store Managers, and corporate teams.
• Gather and communicate feedback from stores to support continuous improvement initiatives.

Communications

• Draft, edit, and distribute communications to retail stores and field leadership.
• Ensure all communications are accurate, timely, and aligned with company standards.
• Coordinate communication of promotions, pricing changes, operational updates, training materials, and key business initiatives.
• Maintain communication resources and reference materials for field teams.

Success Measures

• Accuracy and timeliness of reporting and communications.
• Quality of business insights and recommendations.
• Successful execution of retail initiatives and operational rollouts.
• Strong partnerships with stores and cross-functional teams.
• Continuous improvement of retail processes and field support.
• Positive impact on store execution and business performance.

Qualifications for the Position

• A four-year degree and minimum 5 years' experience in a Lilly Pulitzer Retail store is preferred
• Attention to Detail
• Business Acumen
• Project Coordination
• Problem-solving skills
• Excellent time management skills
• Adaptability
• Excellent verbal and written communication skills
• Analytical Thinking skills

Our Core Values: The Lilly Way

• We take pride in the pursuit of excellence
• We create our own path
• We become stronger together
• We operate with integrity
• We make the world a brighter place
• We continuously improve
• We have fun in the process

Doing Our Part

As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally-friendly processes throughout our business. This position is expected to contribute to the advancement of these principles.

A Little More to Know

• This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company benefits.
• This position is required to maintain a structured hybrid work schedule based out of King of Prussia, Pennsylvania, a suburb of Philadelphia. This hybrid schedule, which includes work done in the King of Prussia Office as well as your Home Office will be determined by your supervisor.
• The position requires some domestic travel to Retail stores.
• Given the seasonality of the business, this position may require flexible, additional working hours during peak periods.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at View phone number on click.appcast.io.

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