Resident Care Specialist

Job Description

Job Description

About Arvum Senior Living

Arvum Senior Living proudly manages Assisted Living and Memory Care communities across 8 different states, representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and continuous opportunities to grow.

As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work® certifications from 2022–2026. At Arvum, your purpose and your growth are important to us. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every Team Member can build a rewarding and enriching career.

The Resident Care Specialist (RCS) is a corporate clinical leadership position responsible for providing operational and clinical support to Assisted Living and Memory Care communities across the Arvum portfolio. This role partners closely with Regional Operations and community leadership to ensure clinical excellence, regulatory compliance, quality resident outcomes, and operational stability.

The Resident Care Specialist serves as an interim clinical leader during Director of Health & Wellness vacancies, mentors new clinical leaders, supports survey readiness, assists with leadership recruitment, and participates in special corporate initiatives. This position requires extensive travel and the ability to quickly assess community needs while implementing sustainable clinical solutions.

Responsibilities:

• Serve as the Interim Director of Health & Wellness when communities experience leadership vacancies or operational needs.
• Travel extensively, including overnight travel, based on business needs.
• Champion Arvum's Pillars of Excellence and foster a culture of accountability, compassion, integrity, and continuous improvement.
• Build collaborative relationships with physicians, pharmacies, hospice agencies, therapy providers, and other healthcare partners.
• Maintain timely reporting and accurate clinical documentation.
• Assist with implementation of corporate clinical initiatives and special projects.
• Partner with Executive Directors and Regional Operations leaders to improve staffing, resident satisfaction, quality outcomes, and operational performance.
• Provide education and clinical guidance related to resident care, infection prevention, documentation, medication management, and regulatory compliance.
• Assist with recruiting, interviewing, onboarding, and training new Directors of Health & Wellness.
• Coach, mentor, and develop Directors of Health & Wellness and clinical leadership teams.
• Analyze quality indicators, survey trends, and resident care metrics to identify opportunities for improvement.
• Monitor survey readiness and partner with community leadership to improve clinical outcomes.
• Support communities during state surveys, complaint investigations, and regulatory inspections.
• Conduct clinical audits and compliance reviews while developing corrective action plans.
• Monitor implementation of corporate clinical policies, procedures, and best practices.
• Ensure compliance with all federal, state, and local regulatory requirements.
• Provide clinical leadership and operational support to Assisted Living and Memory Care communities across multiple states.

Leadership Responsibilities

• Provide leadership, coaching, and mentorship to Directors of Health & Wellness and community clinical teams.
• Support leadership development and succession planning across the organization.
• Promote accountability while maintaining high standards of resident care, clinical quality, and regulatory compliance.
• Lead by example through professionalism, integrity, collaboration, and servant leadership.

Minimum Qualifications

• Active Registered Nurse (RN) license in good standing required.
• Active Multi-State Compact RN License required.
• Previous experience serving as a Director of Nursing (DON), Director of Health & Wellness (DHW), Director of Wellness, Director of Clinical Services, or equivalent nursing leadership role required.
• Minimum of five (5) years of progressive nursing leadership experience in Assisted Living, Memory Care, or Long-Term Care.
• Demonstrated success leading clinical operations, regulatory compliance, and quality improvement initiatives.
• Strong working knowledge of state and federal regulations governing senior living communities.
• Proven ability to lead clinical teams through state surveys and regulatory inspections.
• Exceptional leadership, coaching, communication, organizational, and problem-solving skills.
• Strong computer proficiency, including Microsoft Office and electronic health record (EHR) systems.
• Ability to travel extensively throughout assigned states, including overnight travel.

Preferred Qualifications

• Regional or multi-site clinical leadership experience.
• Experience serving as an Interim Director of Health & Wellness.
• Experience supporting community turnarounds and operational stabilization.
• Experience recruiting, mentoring, and developing clinical leaders.
• Corporate clinical operations experience within senior living.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to WorkCertification for 2025-2026!

A large part of what makes Discovery different from othercompanies in this industry is our willingness to embrace change. At DiscoverySenior Living, we are constantly challenging how we are doing things to ensurethe lifestyle we are offering our residents is absolutely the greatest valueproposition in the marketplace. It’s just as important to us that theenvironment and culture for our team members are constantly refreshed. Inaddition, embracing and even encouraging change brings a never-ending supply ofnew energy to our business and our culture. That energy translates to otherfar-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world ofsenior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who weare and what we stand for. And at Discovery Senior Living, we’re unified bycertain, core values, which we call our “Pillars of Excellence.” They make upthe fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE,ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up aroadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits packagethat includes competitive pay with early access to earned wages, flexiblescheduling, health, dental, vision, life, and disability insurance, paid timeoff and holidays, a 401(k) with employer match, paid training and growthopportunities, uniforms (where applicable), and additional perks such as anEmployee Assistance Program (EAP), volunteer time off, and wellness-relatedbenefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebratediversity and are committed to creating an inclusive environment for all teammembers. EOE D/V

A Note to Applicants

This job description outlines the general nature and level ofresponsibilities for this role and is not an exhaustive list of all duties.Qualified individuals with disabilities, as defined by the ADA, must be able toperform the essential job functions with or without reasonable accommodation,as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies.Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and acceptapplications through that platform. We do not conduct interviews via text orsocial media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal,state, and local employment laws and regulatory requirements governing hiringpractices, background screening, and workforce eligibility. Employment may becontingent upon successful completion of state-mandated and/or federallyrequired background screenings, which may include criminal history checks,fingerprint-based screening, Level 2 background screening, registryverification, and other screenings required for healthcare and senior living roleswith direct or indirect resident access.

Certain positions may be subject to additional requirements underfederal programs, including CMS, Medicare, and Medicaid regulations, as well asstate-specific licensing or regulatory agencies. Screening requirements vary byrole and jurisdiction, and candidates must meet all applicable standards as acondition of employment. These measures support regulatory compliance and helpmaintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2background screening in accordance with Florida AHCA requirements. Applicantswill be required to complete fingerprinting and background screening throughthe AHCA Clearinghouse. For more information, please visit: .