Internal Account Manager

Internal Account Manager

Do you enjoy building relationships, engaging in customer dialogues, and creating business opportunities? Do you have technical knowledge in hydraulics and OEM, and want to use it in a commercial role?

We are now looking for an Internal Account Manager for our Swedish sales team. In this role, you will combine proactive customer contact with technical product expertise to help customers find the right solutions while contributing to our continued growth.

You will report to the Sales Director Sweden and work closely with Account Managers, Business Development, Sales Engineering, Customer Service, and Technical Support to create a top-class customer experience.

Your main duties

As an Internal Account Manager, you have a varied role where customer dialogue is central to everything you do.

Your main duties are to:

• Proactively contact customers to strengthen relationships and identify new business opportunities.
• Follow up on campaigns, customer activities, quotes, and market initiatives.
• Build long-term customer relationships through regular and value-adding dialogue.
• Support the sales organization by identifying customer needs and creating new business opportunities.
• Provide technical advice and product guidance in Hydraulics and OEM.
• Help customers find the right products and solutions based on their applications and needs.
• Work closely with Account Managers on customer development and commercial opportunities.
• Collaborate with Customer Service, Technical Support, Category Management, and Supply Chain to ensure the best possible customer experience.
• Support customers in using Kramp's digital solutions and online services.
• Stay updated on products in Hydraulics, OEM, and relevant market developments.

Who are you?

You enjoy talking to customers and have an easy time building long-term relationships. You are proactive, structured, and thrive on taking initiative for customer contact rather than waiting for the phone to ring.

At the same time, you have a genuine interest in technical products and enjoy using your knowledge to help customers find the right solution.

We believe you have:

• Experience from a commercial role, for example, in internal sales, technical sales, customer support, or account management.
• Good product knowledge in hydraulics and/or OEM.
• A commercial mindset and a genuine interest in creating value for customers.
• Good communication skills and an ability to build trust with different types of customers.
• A structured approach and the ability to manage multiple customer activities simultaneously.
• Good knowledge of Swedish and English.

Working at Kramp

Working at Kramp means becoming part of a team of over 3,000 international colleagues, all with a common goal – to make it easier for our customers to run their operations. Despite our size, we have managed to maintain a family-like company culture where people care about each other.

Our employees are engaged, professional, and driven. We listen to our customers, understand their challenges, and build their trust by constantly exceeding their expectations. We work closely with our customers and are passionate about delivering service beyond the ordinary. Our promise "It's that easy" is a natural part of our culture and our DNA.

We offer:

• Competitive salary and an attractive benefits package.
• Pension plan and private health insurance.
• An evolving environment in a market-leading family-owned company.
• Fantastic colleagues and a collaborative and supportive workplace.

Application and contact

If this role and its content sound exciting, we would love to hear from you. Apply through the application button and submit your CV and a personal letter.

Even if you do not meet all the requirements, but believe you are a good fit for the role, we encourage you to apply and explain why.

If you have questions about the position, please feel free to contact Thony Sundberg at View email address on click.appcast.io.

Working at Kramp means working together with over 3,500 international colleagues. Our employees are engaged, professional, and participatory. We speak our customers' language, understand their challenges, and earn their trust by exceeding their expectations. Our promise "It's that easy" permeates our culture and our DNA.

Working at Kramp means:

• … you belong here! Become part of our open and international company culture.
• … your work makes a difference! Be part of what really matters.
• … you develop and reach your potential! Learn new things and grow with us.